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ES WSQ - Develop Personal Effectiveness at Operations Level

Course Overview 

Acquire knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.

Course Objectives 

On completion of this unit, the participant will be able to perform the following:
  1. Set personal goals and align them to team goals
  2. Identify one’s role and responsibilities and their contribution towards the achievement of team goals
  3. Identify personal strengths and weaknesses, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals
  4. Plan and complete personal tasks to meet team goals
  5. Recognise symptoms of and deal with stress to maintain work effectiveness
  6. Identify work-life balance programs to maintain personal work-life balance
  7. Identify one’s existing financial position using appropriate tools and describe how to manage such a position

Who Should Attend

The job role(s)/ occupations that this unit would be relevant to may include those whose skills, knowledge and work activities undertaken are represented by the level of complexity that fits into the following description:
Nature of Skills and Knowledge:
  • For performing a narrow range of basic and routine work activities under a predictable work context.
  • Mainly factual and procedural
Nature of Work Activities:
  • Performed under clearly specified boundaries and close supervision
  • Requires minimal judgement
  • Some accountability
  • Rely on standard operating procedures to solve problems


There are no entry requirements. However, Learners are assumed to:
  • Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
  • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 4 

Course Duration

16 Hours


Medium of Instruction

  • English

  • Trainer : Trainee Ratio: 1 : 20

  • Training Methodology: Written assignment and Role play  


Statement of Attainment (SOA) from Workforce Development Agency (WDA) 


Full Price

Price Type
Without GST
 With GST
Price per pax (Total course fee)


Price after funding (For Corporate)

Price Type
Without GST
 With GST
Price per pax after SDF Funding *

* SME funding is available for this course. Please contact us for more details.
* Terms & conditions apply.