CompTIA A+

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Course Schedule & Online Registration

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Target Audience

Computer service technicians at entry level or with up to 6 months on-the-job experience.

Course Overview

CompTIA A+ certification validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.

Course Duration

42 hours / 6 days

Assessment

Participants are required to sit for 2 core examinations

Core exams (2 required)	Classroom Training
Exam 220-701: CompTIA A+ Essentials	CompTIA A+ Certification for PC Service Technician (Covers CompTIA A+ Essentials and IT Technician)
Exam 220-702: CompTIA A+: Practical Application

*Any amendments (subject to availability) to a confirmed exam booking, an administrative charge of $21.40 will be imposed.

Course Outline

CompTIA A+ Essentials
Exam Code: 220-701

Hardware

• Categorize storage devices and backup media
• Explain motherboard components, types and features
• Classify power supplies types and characteristics
• Explain the purpose and characteristics of CPUs and their features
• Explain cooling methods and devices
• Compare and contrast memory types, characteristics and their purpose
• Distinguish between the different display devices and their characteristics
• Install and configure peripherals and input devices
• Summarize the function and types of adapter cards
• Intsall, configure and optimize laptop components and features
  
  

  Troubleshooting, Repair and Maintenance

• Given a scenario, explain the troubleshooting theory
• Given a scenario, explain and interpret common hardware and operating system symptoms and their causes
• Given a scenario, determine the troubleshooting methods and tools for printers
• Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method
• Given a scenario, integrate common preventative maintenance techniques
  
  

  Operating Systems and Software

• Compare and contrast the different Windows Operating Systems and their Features
• Given a scenario, demonstrate proper use of user interfaces
• Explain the process and steps to install and configure the Windows OS
• Explain the basics of boot sequences, methods and startup utilities
  
  

  Networking

• Summarize the basics of networking fundamentals, including technologies, devices and protocols
• Categorize network cables and connectors and their implementations
• Compare and contrast the different network types
  
  

  Security

• Explain the basic principles of security concepts and technologies
• Summarize the following security features
  
  

  Operational Procedure

• Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them

CompTIA A+ Practical Application
Exam Code: 220-702

Hardware

• Given a scenario, install, configure and maintain personal computer components
• Given a scenario, detect problems, troubleshoot and repair/replace personal computer components
• Given a scenario, install, configure, detect problems, troubleshoot and repair/replace laptop components
• Given a scenario, select and use the following tools
• Given a scenario, detect and resolve common printer issues
  
  

  Operating Systems

• Select appropriate commands and options to troubleshoot and resolve problems
• Differentiate between Windows Operating System directory structures (Windows 2000, XP and Vista)
• Given a scenario, select and use system utilities / tools and evaluate the results
• Evaluate and resolve common issues
  
  

  Networking

• Troubleshoot client-side connectivity issues using appropriate tools
• Install and configure a small office home office network
  
  

  Security

• Given a scenario, prevent, troubleshoot and remove viruses and malware
• Implement security and troubleshoot common issues
  
  

Pre-requisites

PC building and maintenance or equivalent working experience

Course Location

NTUC Trade Union House
73 Bras Basah Road
#02-01
Singapore 189556

Certification

Participants will be awarded with a CompTIA A+ Certification and a NTUC LearningHub Certificate of Completion upon course completion, subject to the fulfilment of 75% course attendance.

Funding Info

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