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24 January 2010 - English test for foreign service staff from July

24 January 2010 

English test for foreign service staff from July
 

To provide good customre service, what should you do when speaking with a customer? This question - which requires an oral answer - is a sample from an English proficiency test. From July, foreign workers in three industries must pass it in order to get a work permit as a skilled worker. The industries are hotel, food and beverage, and retail.


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