Refund and Transfer Policy
Where trainee / student withdraws from the Course for any reason, NTUC LearningHub Pte Ltd shall, as soon as practicable after receiving the trainee’s / student’s written notice of withdrawal (and in any event no more than 30 calendar days after receiving such notice) refund to the trainee / student the following sums (less any applicable bank administrative charges properly paid / payable):
Percentage Of The Aggregate Amount Of The Fees Paid | If Trainee’s Student’s Written Notice Of Withdrawal Is Received |
100% (Less S$10.70) | More than 2 weeks before Course Commencement Date |
50% | 2 weeks or less but more than 1 week before Course Commencement Date. |
0% | Less than one week before Course Commencement Date or on or after Course Commencement Date |
Miscellaneous Fees
Purpose of Fee | Amount (S$) and When Payable |
Standard Administration Fee Course /class transfer fee Late payment fee Re-taking Examination/Assessment Fee Funding top-up Fee for failure of meeting any of the funding criteria (eg not meeting the minimum attendance or sitting for the assessment / examination of the course) | $10.70 $10.70 Please refer to table B or the respective course Full Course Fee (Less Course Fee Paid) |
Table B : |
Course Title | Re-taking Examination/Assessment Fee |
WSQ WSH - Specialist Diploma in WSH | $200 per module |
NEBOSH International General Certificate in Occupational Safety and Heath | $120 per module |
ES WSQ Workplace Literacy Programme Comprehensive Beginner | $15 |
ES WSQ Workplace Literacy Programme Comprehensive Intermediate | $15 |
ES WSQ Workplace Literacy Programme Comprehensive Advanced | $15 |
Cisco Certified Network Professional | $303.22 per module |
Microsoft Certified IT Professional (MCITP): Database Administrator | $225 per module |
Microsoft Certified IT Professional (MCITP): Database Developer | $225 per module |
Microsoft Certified IT Professional (MCITP): Enterprise Administrator | $225 per module |
Microsoft Certified IT Professional (MCITP): Server Administrator | $225 per module |
Microsoft Certified IT Professional (MCITP): Enterprise Support Technician | $225 per module |
Microsoft Certified System Administrator (MCSA) | $225 per module |
Microsoft Certified System Engineer (MCSE)) | $225 per module |
Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Network Infrastructure Configuration | $225 per module |
Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008, Implementation & Maintenance | $225 per module |
Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Applications Infrastructure Configuration | $225 per module |
| Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory Configuration | $225 per module |
