WSQ APPLY ROOT CAUSE ANALYSIS (RCA)

WSQ APPLY ROOT CAUSE ANALYSIS (RCA)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

  • Written questioning
  • Case study Assessment

Who Should Attend

Employees in the operational roles, supervisors and management roles for both manufacturing and service sectors who are able to act as change agents within the organization to drive productivity with measurable outcomes.

Next available schedule

Course Objectives

On completion of this unit, the learner will be able to Identify tools, processes, technologies and team members to deliver results, apply Root Cause Analysis using risk assessment techniques and Failure Mode and Evaluation Analysis, appraise corrective and preventive actions for identified failure modes, develop and execute project plans for solution implementation, optimize improvements through tracking of problems and verifying the effectiveness of measures taken.

Pre-requisites

  • ‘O’ Level educational qualification

OR

  • Participants with the following competency ratings from the Employability Skills are eligible:

– Listening/ Speaking Min. Level 7

– Reading/ Writing Min. Level 7

– Numeracy Min. Level 7

Course Outline

  • Identify team members and stakeholders to resolve identified problems.
  • Define the process flow of key components of eight disciplines (8D) problem-solving methodology
  • Apply Relevant tools, processes and technologies to facilitate problem identification, investigation, analysis and resolution
  • Identify the Root cause analysis (RCA) tools
  • Conduct RCA by review product and process flow diagrams to locate the root cause of problems
  • Identify Risk assessment Techniques
  • Perform risk assessment
  • Identify Failure mode and effects analysis (FMEA) process, tools and applications
  • Apply FMEA to identify and assess actual and potential failures in product and process designs
  • Corrective and preventive actions (CAPA)
  • Recommend interim containment actions
  • Decide corrective actions for identified failure modes
  • Develop execution and project plans for solution implementation

Certificate Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction & Trainer

  • Lecture presentation
  • Group discussions
  • Presentation

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$470.00

$512.30

$470.00

$512.30

$470.00

$512.30

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$235.00

$277.30

$235.00

$277.30

$141.00

$183.30

For Singapore Citizens aged 40 years and above

$141.00

$183.30

$141.00

$183.30

$141.00

$183.30

 

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency

  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency

  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2023020414) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.

Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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