+65 6336 5482 (Weekdays, 9am - 6pm) Learners Login

Adaptive

Core skills like strategic thinking, effective communications and people management skills will help individuals better keep up with rapid industry changes, and distinguish them as leaders in their field.

Adaptive Skills for Workplace Transition

 

Eldercare Skills in the Community

WSQ Certificate in Social and CommunityServices (Senior Services – Integrated Care)*

Core Modules:

Elective Modules:

 

*To apply for and obtain WSQ Certificate in Social and Community Services (Senior Services – Integrated Care), individuals need to complete 4 competency modules comprising of 2 Core and 2 Elective Modules. NTUCLHUB offers these programmes on a modular basis.

Leadership

John Maxwell Signature Series

Designed and Infused with John Maxwell’s Leadership Principles

Other Leadership & People Development Programmes

*To apply for and obtain a WSQ Advanced Certificate in Team Leadership, individuals need to complete 8 competency modules comprising of 6 Core & 2 Elective Modules. Individuals can choose to take electives from the LPM Framework (Level 4) or other WSQ Frameworks. NTUCLHUB offers these programmes on a modular basis.

WSQ Advanced Certificate in Team Leadership (Level 3)*

The Leadership & People Management (LPM) Workforce Skills Qualifications framework is designed to benchmark corporate leadership capabilities and provide a leadership development roadmap for business leaders. Professionals will acquire mainly procedural knowledge, people management and managerial approaches.

Core Modules:

Elective Modules:

NTUC LearningHub’s Signature Series Professional Programmes

  • Be A Leader, Be A Coach**

John Kotter Signature Series

Designed and Infused with Kotter International Business Management Principles

Productivity Skills

WSQ Courses

Lean Six Sigma

Lean Six Sigma is the integration of two widely used business improvement approaches – Lean and Six Sigma. Each of the approaches by itself has its own merits and focus. With this integration, Lean Six Sigma offers organisations a wealth of tools and techniques to resolve issues that they may not have been able to overcome through the singular use of Lean or Six Sigma.

Profiling Tools

  • Profiling & Teambuilding by Identi3**
 

Service Excellence

WSQ Service Professionals

WSQ Service Coaches

WSQ Service Leaders

WSQ Certificate in Service Excellence (Level 1)*

The WSQ Certificate in Service Excellence offersservice professionals with the skills and competenciesto overcome difficult situations, handle diversity at theworkplace and develop a service excellence mindset through service innovation.

Core Modules:

Elective Modules:

*To apply for and obtain a WSQ Certificate in ServiceExcellence (Level 1), individuals need to complete 8 competency modules comprising of 7 Core & 1 Elective Modules. Individuals can choose to take electives from the Service Excellence Competency Framework (Level3) or other WSQ Frameworks. NTUC LHUB offers these programmes on a modular basis.

WSQ Advanced Certificate in Service Excellence (Level 3)*

Targeted at individuals at the supervisory or managerial level, the WSQ Advanced Certificate in ServiceExcellence aims to groom service coaches to be role models for new entrants.

Core Modules:

Elective Modules:

NTUC LearningHub’s Signature Professional Programmes

*To apply for and obtain a WSQ Advanced Certificate in Service Excellence (Level 3), individuals need to complete 8competency modules comprising of 6 Core & 2 Elective Modules. Individuals can choose to take electives from the ServiceExcellence Competency Framework (Level 1 or 4) or other WSQ Frameworks. NTUC LHUB offers these programmes on a modular basis.

** These customised courses are available upon request. Please drop us an enquiry for more information.

^Available from 2nd quarter of 2019

an NTUC Social Enterprise
© COPYRIGHT 2019 NTUC LearningHub. All Rights Reserved.