Certificate of Employment Intermediaries

Overview

With the implementation of the revised Employment Agency Regulatory Framework, key appointment holders and staff of employment agencies are required to attend and pass the Certificate of Employment Intermediaries (CEI) test.

This requirement seeks to raise industry standards of employment agencies in Singapore by encouraging understanding and compliance of various legislations, licensing conditions and good practices through CEI.

Existing key appointment holders have to obtain CEI (KAH) within one year while other staff members have to obtain CEI (Basic) within the next three years.

As for new key appointment holders and EA staff, they have to obtain CEI (KAH) and CEI (EA Personnel) respectively before they can register with Ministry of Manpower.

Candidates are strongly encouraged to complete the relevant training courses before attempting any of the CEI exams however, they can choose to take ANY of the CEI exams (only ONCE) without attending the course. Should they fail the exam, they are REQUIRED to complete the relevant course before taking the re-test. Candidates MUST produce their course certificate of completion during registration for the re-test.

On the other hand, If candidates have already attended the relevant CEI course but failed the exam, they may take the re-test without having to re-attend the CEI course. There is no limit to the number of re-test attempts.

Types of Examination

All CEI examinations will be conducted using a computer-based format and results will be released
immediately upon completion of the examination.
Examination Who needs to take Exam Duration Exam Format Price
KAH CEOs, Directors, Managers,
Decision makers.
2hrs For more details on the examination format
and topics, please visit here.
$171.20
(incl. GST)
KAH (non-FDW) CEOs, Directors, Managers,
Decision makers.
2hrs
KAH without EFMA CEOs, Directors, Managers,
Decision makers.
1hr 45mins
Basic Other staff directly
involved in EA work.
1hr 15mins
Basic (non-FDW) Other staff directly
involved in EA work.
1hr 15mins
Basic without EFMA Other staff directly
involved in EA work.
1hrs
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Exam Registration

Online registration for CEI exams are available.

Here are the requirements:

  1. Registration will be closed two working day before the examination date, subjected to availability of seats.
  2. No amendments to the examination type will be allowed once registration and payment are made. 
  3. All candidates are deemed to have accepted and agreed to abide by the CEI exam policies and procedures once registration payment is confirmed.
  4. CEI exam policies and administrative procedures ( Administrative Procedures )

Examination Schedules


All CEI examinations will be conducted using a computer-based format.
Type of Examinations Examination Schedule
Certificate of Employment Intermediaries (KAH) Test Every Thursdays and Fridays
9.00AM & 2.30PM
Certificate of Employment Intermediaries (Basic) Test Every Thursdays and Fridays
9.00AM, 12.30PM & 2.30PM