Community and Partnerships Specialist

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With increased emphasis placed on digitalisation and technology over the past years, there is now a large base of online users and communities and this number continues to grow steadily. A Community and Partnerships Specialist is essential in helping maintain and manage interactions not just to the stakeholders but also to the community at large.

In an online setting, you will need to interact with followers and fans on social media platforms, organise, engage and keep them updated. You will also need to curate and come up with content and campaigns.

Offline, your job scope may involve forming partnerships, working with volunteers, organising outreach events and fundraisers and hosting meetings and forums with relevant parties.

Learn job ready skills in:

Market Research and Data Analytics
Business Thinking and Project Management
Branding and Digital Marketing
Communication and Engagement
Negotiation
Event Management

What do Community and Partnership Specialists Do?

A community and partnership specialist is a multifaceted job role that combines the essential skills of relationship building and engagement, stakeholder management and campaign and employee management in an online or/and offline settings. The daily job role includes developing and implementing community outreach programmes and events, coordination of employees and volunteers, developing public relation strategies and campaigns.

Responsive Image

Responsibilities

  • Plan and implement campaign strategies and outreach programmes
  • Create engagement and respond to customers in a timely manner
  • Monitor, track and report on feedback and reviews
  • Organize and manage events to boost brand awareness
  • Coordinate and liaise with internal and external stakeholders
  • Stay up-to-date with digital technology trends

Average Salary:

$2,000 – $3,600

per month

What are the skills required for this role

As a community and partnership specialist, you will need to have

  • Up-to-date knowledge and proficient skills in digital technology and social media
  • Strong interpersonal and communication skills as a large part of the job will require you to communicate with many different stakeholders. You will need to be an excellent people’s person with an upbeat and enthusiastic attitude
  • A Service-oriented attitude. You will need to be able to work with people of different backgrounds and hence, it is key that you are patient and display positive attitudes and behaviours towards helping others and meeting their expectations.
  • A Team player mindset. You will need to be reliable and responsible, show support and always be ready to help.
  • Strong writing and Story-telling skills
Programme Pre-requisites
  • Singapore Citizens and PRs aged 21 and above, who are currently unemployed but are looking for career conversion
  • Minimum 2 years work experience
  • Committed to complete the programme
Competencies required:

Functional/Technical Competencies

  • Minimum Educational Qualification – at least Polytechnic Diploma
  • Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 6 or GCE O Level English Grade 1-6
  • Achieve a Numeracy proficiency level no lower than the ES WSQ Workplace Numeracy (WPN) Level 5 or GCE O Level Mathematics (Elementary/Additional) Grade 1-6
  • Proficient in Microsoft Office Tools
  • Committed to complete the programme

Generic Competencies (Behavioural skills)

  • Experience in good interpersonal, verbal and written communication skills
  • Experience in design, marketing and communications roles.
  • Committed to complete the programme

Selection Criteria

  • Interested participants should apply for the programme via our website
  • Shortlisted candidates will be called for a 15 minutes face-face or virtual interview.
Training Methodology

Instructor-led Training

Lecture and guided lab sessions with certified Trainers

Online Learning

Self-paced learning via Microsoft Learn and other e-learning platforms
Career Support

Optimise your resume, cover letter and LinkedIn Profile

Build and optimise your resume with our career counseling team

Professional Photograph

Get your professional headshot and full-length photo for resume and LinkedIn profile

Career Coach

Hone your interview tactic and your personal brand with help from a dedicated career coach.

Career and Interview Prep

Our career counselors work hard to find jobs that fit and feel right for our students. Students go through mock interviews and learn important tips and tricks, so they are prepared for their interview

Student Schedule

This is a full-time training programme comprising of 26 courses as well as a final Capstone over a 6 months duration. The modules curated in this programme will comprise a combination of instructor-led classroom/virtual training and self-paced E-learning. At the end of the programme, trainees will then work on a final project, putting the knowledge and skills they have acquired from the courses into practice.

Theme 1 –Emerging Trends and Analytics
  • Emerging Technology Synthesis
  • Conducting Market Research
  • Data Analytics
  • Fundamentals of the Personal Data Protection Act
Theme 2 – Boosting Brand Awareness with Digital Marketing
  • Digital Marketing and Engagement
  • Search Engine Optimisation (SEO)
  • Develop Professional Image and Competence to Achieve Personal Career Goals
  • Presentation Skills
  • Content Marketing Strategy
Theme 3 – Event Management Skills
  • Perform Advanced Excel Functions
  • The Fundamentals of Event Planning
  • Effective Proposal Writing
  • Take Centrestage and Command an Audience
  • Creating Exemplary Volunteering Experience
Theme 4 – Improving Business Operations and Processes
  • Design Thinking for Operations (SF)
  • Business Model Canvas – 9 Steps to a Successful Business
  • Online Collaboration and Collaboration Tools
  • Project Management for All
Theme 5 – Effective Relationship Building Skills
  • Negotiation in Stakeholders Management
  • People and Performance Management Level 4 by John Maxwell
  • WSQ Establish Relationships for Customer Confidence
  • Employee Engagement Management and Relations L4 powered by SHRM
Theme 6 – Essential Soft Skills
  • Solve Problems and Make Decisions at Operations Level
  • Facilitate Effective Communication and Engagement at the Workplace
  • Manage Cross Functional and Culturally Diverse Teams
  • WSQ Display Critical Thinking and Analytical Skills powered by Wiley

Learning Objectives

This programme will equip trainees with the skills and knowledge to create an effective strategy and action plan to maximise engagement in the community and with stakeholders in both online and offline settings

Upon course completion participants will be able to:

Conduct market research and analyse market trends

Develop effective campaigns and strategies

Boost brand awareness through story telling skills

Organise, manage and implement online or/and offline outreach events

Coordinate and liaise with internal and external stakeholders

List of Courses to Attend

1. Emerging Technology Synthesis

2. Conducting Market Research

3. ICDL Data Analytics

4. Creating Exemplary Volunteering Experience

5. Fundamentals of the Personal Data Protection Act

6. Design Thinking for Operations (SF)

7. Business Model Canvas – 9 Steps to a Successful Business

8. Online Communication and Collaboration Tools

9. NICF – Project Management for All (SF)

10. Digital Marketing and Engagement

11. Search Engine Optimisation (SEO)

12. Personal Branding in a Digital World

13. Presentation Skills

14. Content Marketing

15. Negotiation in Stakeholders Management

16. People and Performance Management Level 4 powered by John Maxwell

17. WSQ Establish Relationships for Customer Confidence

18. Employee Engagement Management and Relations L4 powered by SHRM (SF)

19. ES WSQ – Perform Advanced Spreadsheet Functions (2016)

20. The Fundamentals of Event Planning

21. Effective Proposal Writing

22. Take Centrestage and Command an Audience

23. Solve Problems and Make Decisions at Managerial Level

24. Facilitate Effective Communication and Engagement at the Workplace

25. Manage Cross Functional and Culturally Diverse Teams

26.Display Critical Thinking and Analytical Skills powered by Wiley

Certifications

This programme will help participants to prepare for the following globally recognised certifications:

Our Instructors

Programme Fee

Full Programme Fee:

$18,000

(before GST)

Fee after funding for Singaporeans and PRs:

$500.00

(nett)

Potential Employers

Upcoming Sharing Sessions​

TBC

Upcoming Programme Intakes

August/September 2021

FAQ

For any questions, please write to [email protected]