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Common Course Enquiries


IT and English

Yes, we do offer ES-WSQ Workplace Literacy (WPL) which is suitable for those who wish to improve their command of English. These courses are designed for adults who want to develop their English speaking, listening, reading and writing skills. The WPL courses are available at Beginner, Intermediate & Advanced levels.

All WPL trainees are required to sit for a Pre WPLN Assessment to evaluate their language proficiency levels before they are recommended to the different levels of English classes.

The Pre WPLN Assessment is computer based and consists of four components, namely

Reading, Listening, Speaking and Writing. After completion of the WPL course, all trainees are required to sit for a Post WPLN Assessment to assess their improvements. For more information, please refer here.

WPL courses are conducted island-wide you may find the schedules here.

To obtain ICDL Profile Certificate, you are required to provide a photocopy of at least 2 completed certificates of ICDL modules, and present them to any of our Customer Service Counters for processing.

The application fee for the ICDL Profile Certificate is $21.40 (Inclusive of GST) and you are required to fill up the Request for ICDL Profile Certificate form. The ICDL Profile Certificate will be ready within 3 months upon your application and acceptance.

When the certificate is ready for collection, you will be notified to collect the certificate at: NTUC LearningHub @ e2i, 80 Jurong East Street 21, #02-03, Singapore 609607

The Career Readiness Certificate (CRC) is a national qualification under the Singapore Workforce Skills Qualification (WSQ) system where it recognises the trainee’s achievement in attaining a full suite of foundational generic employability skills. It will benefit workers who do not have formal academic qualifications such as ‘O’, ‘N’ or ‘A’ levels.

A CRC is awarded to individuals who have attained 10 Statements of Attainment (SOAs) in ESS (Employability Skills Systems) modules, or a combination of ESS and other WSQ modules. It is offered at 3 levels, that is the Operations, Supervisory and Managerial levels.

Workplace Safety and Health (WSH)

All Singaporeans / PRs will have to declare their working experience in the industry of the course, during the attendance taking session on the first day of class.

For Singaporean / PR trainees who have more than 6 years of working experience in the industry, you will be entitled to 4 years validity in your Safety Pass.

For trainees holding on to Work Permit, your Safety Pass validity will be tagged by default to Ministry of Manpower’s (MOM) training record system.

Other Identification Holders will not be entitled to 4 years validity and will be issued 2 years upon attaining successful course competency.

Yes, you may request make up for the module that you have missed. Please note that make-up fee is applicable.

The charges for the Make-up fee are as follows:

Certificate in WSH & Advanced Certificate in WSH: $13.00 per module (inclusive of GST)

Specialist Diploma in WSH, Apply Basic Maths and Science in WSH and Specialist Diploma in Occupational Hygiene: $13.00 per module (inclusive of GST)

If you had used your passport or other IDs to attend the General Trade Course, their results will not be uploaded to the MOM portal. The portal only shows the result for the trainees who are Work Permit or NRIC holders.

Should you have updated ID details that differ from your registration, please highlight the changes to the trainer on the first day of class when you sign your attendance.

A replacement fee will be applicable, should there be any changes after the safety passes have been issued.

Personal Protective Equipments include proper working attire, safety eyewear, safety boots and safety helmets.

Safety harnesses, helmets and gloves will be provided during the training when necessary.

Please take note that for inappropriate attire, you may be not be allowed into the Practical Trades Area.

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