Common Questions on WSQ

COMMON QUESTION ON WSQ

For Self/Individual Registration, you will receive an SMS reminder (based on the mobile phone number indicated during registration) once the course is confirmed.

For Corporate/Company Registration, your Human Resource personnel or the officer-in-charge who did the registration on your behalf will receive a confirmation letter from us. Please bring along this confirmation letter on the first day of your course.

For Self individual deferment / transfer / withdrawal, you may make your request at any of our branches at least 14 calendar days before class commences. Any request received less than 14 calendar days before the course starts, will be subjected to NTUC LearningHub’s approval. An administrative charge (inclusive of GST) will be imposed on a case-to-case basis.

For Corporate/Company Registration, you will need to inform your Human Resource personnel or the officer-in-charge who did the registration on your behalf. They will in turn contact our sales person who attended to the registration to make the changes.

Any request that is less than 14 calendar days before the course starts, will be subjected to NTUC LearningHub’s approval. An administrative charge (inclusive of GST) will be imposed on a case-to-case basis.

For replacement of corporate trainee, a copy of the current trainee’s identification card AND the new trainee’s full particulars must be presented at any of our branches 14 calendar days before the course starts (see illustration below).

Example: Course starts on 19 Nov 2013, Tuesday, your request has to be submitted by 5 Nov 2013, Tuesday.

Any request received less than 14 calendar days before the course starts, must be made at any of our branches as these will be subjected to NTUC LearningHub’s approval. An administrative charge (inclusive of GST) will be imposed on a case-to-case basis.

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