CROWD AND TRAFFIC CONTROL MANAGEMENT (CONDUCT CROWD AND TRAFFIC CONTROL)

Type
In Person
Course Duration
17.5 hr(s)
Mode of Assessment
An assessment (1 hour 30 minutes) will be conducted at the end of the module by POLWEL
Who Should Attend
This security training course is suitable for security officers or guards who would like to gain new skills in their job to enhance their career advancement opportunities.

What’s In It For Me

  •  Gain knowledge and skills in understanding and monitor crowd behaviour.
  •  Understand regulatory traffic rules.
  •  Be able to use signals to control traffic confidently.

Course Objectives

This module provides participant with the knowledge and skills in understanding and monitoring crowd behaviour for efficient crowd control. Upon completion of this module, participant will be equipped with the necessary and relevant knowledge on regulatory traffic rules and signals in dealing with traffic control.

Pre-requisites

  • Minimum secondary 2 education
OR
  • Participant with the following competency ratings from the Employability Skills is eligible:
    • Listening/Speaking Min. Level 4
    • Reading/Writing Min. Level 4
    • Numeracy Min. Level 4
OR
  • Participant may also be required to undergo a pre-qualifying test during registration.
OR
  • Participant who have taken WSQ Basic Licensing Units (Handle Security Incidents & Services and Provide Guard & Patrol Services – either under WSQ or NSRS) is also eligible.

Course Outline

Preparing for crowd and traffic control duties

  • Organisational procedures relating to clarification of work assignments
  • Crowd and traffic control duties
  • Use of equipment
  • Organisational procedures relating to inspection of venue to meet customer and site requirements
  • Setting up demarcation of lines and signages
  • Organisational procedures relating to handling of problems

Conducting crowd control

  • Organisational procedures in dealing with enforcing lines of demarcation and signages
  • Organisational procedures relating to monitoring of crowd behaviour
  • Understanding crowd behaviour
  • Organisational procedures in dealing with troublemakers
  • Knowing which authorities to contact in cases of distress or accidents
  • Understanding which type of assistance to provide to persons in distress
  • Safety procedures when managing crowds
  • Use of appropriate equipment
  • Organisational procedures relating to crowd dispersal

Conducting traffic control

  • Organisational procedures in dealing with traffic control
  • Organisational procedures in dealing with enforcing lines of demarcation and signages
  • Knowing of site requirements
  • Organisational procedures in dealing with monitoring of vehicles
  • Understanding of regulatory traffic rules and signals
  • Organisational procedures in dealing with handling of vehicle incidents and accidents
  • Provision of assistance to individuals in distress
  • Use of equipment
  • Provision of assistance to authorities
  • Organisational procedures in dealing with the dispersal of vehicles

Certification Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-SOP-1004-1.1 Crowd and Traffic Control Management.

Additional Details

Medium of Instruction & Trainer

  • Theory (30%) – Knowledge, Comprehension & Discussion
  • Practical (60%) – Role-play, demonstration & case study
  • Revision (10%)

Trainer: Trainee Ratio is 1: 20

Price

  Individual Sponsored Company Sponsored
  Non-SME   SME  
  w/o GST w GST w/o GST w GST w/o GST w GST
Original Course Fee $515.00 $551.05 $515.00 $551.05 $515.00 $551.05
Singapore Citizens & PRs aged

21 years and above

$217.50 $253.55 $217.50 $253.55 $77.50 $113.55
Singapore Citizens aged 40

years and above

(Mid-Career Enhanced Subsidy)

$77.50 $113.55 $77.50 $113.55 $77.50 $113.55

Remarks:

SkillsConnect Code: CRS-Q-0037834-SEC

Individual Sponsored

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
  • Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding
  • NTUC Union Members can use their UTAP Funding to offset course fee only after full deduction from their SkillsFuture Credit and PSEA funds (where applicable)

Company Sponsored

  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
  • Absentee Payroll claimable by SMEs: Up to 90% of hourly basic salary capped at $7.50/hr

SkillsFuture Credit

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after SSG funding

Union Training Assistance Programme (UTAP)

  • NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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