EFFECTIVENESS MANAGEMENT (DEMONSTRATE AND APPLY UNDERSTANDING OF CLEANING METHODS AND PROCESS - CLDAU)

EFFECTIVENESS MANAGEMENT (DEMONSTRATE AND APPLY UNDERSTANDING OF CLEANING METHODS AND PROCESS - CLDAU)

Funded

Course Duration

17.0 hr(s)

Mode of Assessment

A 1.5 hours assessment will be conducted by NTUC LearningHub at the end of the module.

Who Should Attend

  • Currently working in the cleaning workforce as site managers, area managers, operations managers/ executives
  • Currently working in the cleaning workforce as supervisors with the potential to be promoted

Course Overview

On completion of this unit, the learner shall be able to have the following knowledge and application skills to apply them to the workplace:

  • Plan to meet internal and external customer requirements
  • Ensure the delivery of quality service
  • Monitor and review customer service

Next available schedule

Course Objectives

At the end of this course, learners will be able to:

  • Demonstrate understanding of cleaning methods and techniques
  • Apply cleaning methods and processes
  • Evaluate the effectiveness of cleaning methods and processes

Pre-requisites

  • Able to listen and speak English at Employability Skills System (ESS) Literacy Level 3
  • Able to read and write at Employability Skills System (ESS) Literacy Level 3

Course Outline

  • Identify types of cleaning services in the cleaning industry
  • Use industrial and organizational standards relating to the cleaning of surfaces
  • Relate the correct organizational procedures for cleaning methods and techniques
  • Identify cleaning chemicals, tools, and equipment used in the cleaning industry/ organization
  • Understand the importance of compliance with Workplace Safety & Health guidelines in carrying out cleaning activities and reinstating work area
  • Identify the types of safety signs and personal protective equipment in compliance with the industrial standards
  • Able to apply the appropriate cleaning methods and techniques relating to reinstatement of work area and completing cleaning processes
  • Evaluate the effectiveness of cleaning methods and processes using various criteria
  • Identify types of documents relating to the evaluation of cleaning methods and processes
  • Improve possible cleaning methods and processes
  • Update on the latest developments in cleaning methods and processes using sources of information
  • Plan for implementing recommendations for improvements.

Certificate Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST

Before GST 

After GST

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$425.00

$463.25

$425.00

$463.25

$425.00

$463.25

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$212.50

$250.75

$212.50

$250.75

$127.50

$165.75

For Singapore Citizens aged 40 years and above

$127.50

$165.75

$127.50

$165.75

$127.50

$165.75

 

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. 

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2018502335) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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