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The Worker 4.0 Digital Readiness Certificate

Mastering new digital skills and solutions are the key to staying relevant in today’s digital age.

As work becomes increasingly digitalised, professionals need to stay relevant and to be skilled in leveraging on smart solutions.

Knowledge in areas such as cloud computing, data analytics, and augmented reality can maximise efficiency and provide valuable insights critical to organisation success.

The Worker 4.0 Digital Readiness Certificate is a curated set of courses specially put together to equip participants with knowledge and technical skills in the latest digital solution trends.

Complete all 11 modules to receive the Worker 4.0 Digital Readiness Certificate.

Foundation courses

  • CoC in Micro:bit Applications
  • SkillsFuture in Digital Workplace   I Conducted by NTUC LearningHub

Technical Track

(Complete 3 out of 5 modules under each track to receive a Digital Readiness Certificate)

Hands-on training in digital equipment & devices

  • CoC in Introduction to Industrial Robot
  • CoC in Smart Living Solutions (eHome)
  • CoC in Internet of Things (SigFox Technology)
  • CoC in VTOL Aircraft (Drone) Operation
  • CoC in Internet of Things (Smart Energy Fundamentals)

Emerging Tech Track

(Complete 3 out of 5 modules under each track to receive a Digital Readiness Certificate)

Understanding new technologies & their applications

  • CoC in Target Market with Data Analytics (Entrepreneurship 101)
  • CoC in Customer Engagement with ChatBot (Entrepreneurship 101)
  • CoC in Marketing Campaign with Augmented Reality (Entrepreneurship 101)

Course objectives:

  • Understand the cyber terminology, threats and opportunities.
  • Equip users with skills to protect themselves in the cyber world.

Course outline

  • Introduction to Cyber Security and Cyber Crimes
  • Demo #1 – Google Hacking and Shodan Hacking
  • Accounts and Credentials Security
  • Hardware Exploits and Mobile Security
  • Demo #2 – WiFi Security – MITM
  • WiFi Security and Safe Browsing
  • Demo #3 – Social Networks Profiling for SE
  • Social Engineering and Ransomware

Course objectives:

  • Identify the value and advantages of the AWS Cloud
  • Recognize the valuable ways that the AWS platform can be used
  • Understand the robust security capabilities, controls, and assurances in place to maintain data and network security
  • Articulate the financial impact the AWS Cloud can have on an organizations cost management, while minimizing the risks associated with consumption-based pricing models

Course outline

What is Cloud Computing?

Six Advantages of Cloud Computing

  • Trade capital expense for variable expense
  • Benefit from massive economies of scale
  • Stop guessing capacity
  • Increase speed and agility
  • Stop spending money running and maintaining data centers
  • Go global in minutes

Types of Cloud Computing

  • IaaS
  • PaaS
  • SaaS

Cloud Computing Deployment Models

  • Cloud
  • Hybrid
  • On-Premises

Global Infrastructure

  • Availability Zones

Security and Compliance

  • Cloud security

  o Keep Your Data Safe

  o Meet Compliance Requirements

  o Save Money

  o Scale Quickly

  • Cloud Compliance

  o SOC 1/ISAE 3402, SOC 2, SOC 3


  o PCI DSS Level 1

  o ISO 9001, ISO 27001, ISO 27017,   ISO 27018

Coding and Software Track

(Complete 3 out of 5 modules under each track to receive a Digital Readiness Certificate)

Learning fundamental software programming skills

Course objectives:

  • Understand basic concepts of computational thinking
  • Introduction to python programming
  • Able to write single line statements of code
  • Perform fundamental data analytics

Course outline

What is Computational thinking?

  • Logical Problem Solving
  • Decomposition
  • Pattern Recognition
  • Abstraction
  • Algorithm

What is and why use Python?

  • Introducing Programming and programming languages
  • Introducing Flowcharts
  • Source code
  • Structure your coding using flowchart

Introducing Python

  • Explain Variables, Constants, Data Types, Data Structures • Explain Assignment statements and program structures • Explain Control Flow such as Decision Structures, Loop Structures etc

  o While

  o For

  • Explain Functions o Reuse coding using Functions
  • Explain Exception handling

Course objectives:

  • Understand RPA vs traditional approaches to software development for automation
  • Perform basic RPA automation using UiPath
  • Gain competency on different tools to automate tasks available using UiPath

Course outline

Introduction to UiPath

Variables & Data Types Introduction

Control Flow Introduction

  • If/Else Statements
  • Loops
  • Advanced Control Flow

Data Manipulation Introduction

  • Scalar variables, collections, tables
  • Data Manipulation Part 2 – Text manipulation
  • Data Manipulation Part 3 – Gathering and assembling data

Recording Introduction

  • Basic and desktop recording
  • Web recording

Course objectives:

  • Load data into Microsoft Excel
  • Prepare the data for analysis using Pivot Table
  • Clean and Transform data

Course outline

Introduction to Power Query

  • Installing Power Query
  • Creating a Simple Query
  • Editing a Simple Query

Common Data Import Sources

  • Working with CSV files
  • Working with Text Files
  • Working with Excel Files
  • Working with other file types

Working with Data from the Web

  • Scraping Data from Web Pages
  • Calling a Web Service
  • Finding Data Using a Power Query Online Search

Working with Folders and Multiple Files

  • Working from Data from the Windows File System
  • Combining Data from Multiple Files

Working with Columns

  • Moving Columns
  • Removing Columns
  • Splitting Columns
  • Merging Columns

Filtering and Sorting Rows

  • Using AutoFilter
  • Using Number, Text and Date Filters
  • Filtering Rows by Range
  • Removing Duplicate Values
  • Filtering out Rows with Errors
  • Sorting

Changing Values in a Table

  • Replacing Values
  • Text Transformations
  • Number Transformations
  • Date/Time Transformations
  • Replacing Missing Values

Table Transformations

  • Unpivoting Columns to Rows
  • Transposing a Table
  • Creating Custom Columns

Loading Data

  • Loading Data into a Worksheet
  • Loading Data into the Excel Data Model
  • Power Query and Table Relationships
  • Refreshing Queries Manually and Automatically

Course objectives:

  • Perform advanced analysis in Qlik Sense.
  • Identify data types and explain how to interpret them as visualizations.
  • Create Master items, such as Dimensions, Measures, and Visualization objects in the library.
  • Design and create Qlik Sense apps for others to use.
  • Share insights with Qlik Sense data stories.

Course outline

Key concepts of Qlik Sense

  • The hub, apps, and sheets
  • The Library—working with master items
  • Dimension and measures
  • Editing sheets
  • Making selections & Smart search
  • List search & Selections tool

The ABC Sales app

  • Loading Excel data using Data Manager
  • Associating data

Discovering visualizations

  • Qlik Sense visualization types
  • Defining properties
  • Build a dashboard
  • Build a Customer Analysis sheet
  • Build a Regional Sales sheet

Enhancing your apps

  • Conditional colour expression
  • Sorting by expression
  • Create a dynamic title
  • Using a calculation condition
  • Customer classification
  • Using a variable
  • Set analysis in visualizations

Sharing your insights

  • Create and use bookmark
  • Building a story

Course objectives:

  • Understand Agile Framework
  • Understand Agile methodology
  • Understand SCRUM methodology
  • Understand Project Management in the modern way


Course outline

Introduction to agile

  • Agile methodology
  • Difference between traditional waterfall approach and agile
  • Differentiate iterative, incremental and agile methods

Manifesto values

  • What makes agile unique
  • What are the enticing factors in agile
  • Why agile is the trend?

Principles of agile (building blocks of agile)

  • What to take note of, whenever agile is going to be planned
  • What are the building blocks of agile
  • Why agile? Myths and facts about agile? Benefits of agile How agile is addressing the current issues
  • Why should organization consider agile

Scrum – definition

  • What is scrum methodology?
  • Why companies move to scrum?
  • Comparison overview of all methodologies
  • Why scrum?
  • Advantage of scrum
  • How scrum is agile?

Scrum – the cutting edge Methodology

  • Description of the different facets of scrum
  • Considerations for implementing scrum

Roles and events

  • Product owner
  • Scrum master
  • Development team
  • Product vision statement
  • User story creation
  • Estimation
  • Review
  • Retrospective
  • Daily scrum

CoC – Certificate of Competency (Awarded by ITE)    

COC – Certificate of Completion (Awarded by NTUC LearningHub)     

Worker 4.0 Digital Readiness Certificate (Awarded by e2i)    


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