CBBI: COMPETENCY & BEHAVIOURAL BASED INTERVIEW
COMPETENCY & BEHAVIOURAL BASED INTERVIEW
Course Duration
Mode of Assessment
To encourage transfer of learning in the workplace environment, the course incorporates:
- Interactive discussions
- Skill practices
- Practical Exercises
Who Should Attend
Human Resource and Line Managers/Supervisors/Executives who wants to take a reliable and effective approach towards conducting interviews
Whats In It for Me
- Increase the chances of hiring the right person who fits the job, team and organization
- Maximise productivity and reduce mis-hire costs
- Increase reliability and validity in selection of suitable candidates for the job
Course Overview
How would you like to have staff who not only performs well, is motivated and fits into the team? It starts with hiring the right person and this requires effective interviewing and selection skills from the interviewer. Hiring a misfit can be very expensive and detrimental to the organization. Instead of using gut feeling, a competency and behavioural-based approach can minimize the risk of hiring the wrong person.
In the course, participants learn how to design behavioural-based question, listening effectively to draw out information and select candidates with the right fit for the job.
Course Schedule
Next available schedule
Course Objectives
In this one-day course, participants will be able to :
- Understand the importance of writing an effective job description and specifications
- Assess the fit and selection criteria of candidates
- Understand the principles, reasons and benefits of competency and behavioural-based interviews
- Formulate competency and behavioural-based questions
- Conduct competency and behavioural-based interviews in a structured process
- Apply different types of questions for interviews and probing skills
- Listen effectively for STAR answers
- Consider different methods to assess candidates
- Apply structured interview process
- Understand use of social media platform like LinkedIn for attracting job applications
Hardware & Software
This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download.
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System Requirement |
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Must Have: Please ensure that your computer or laptop meets the following requirements.
Good to Have:
Not Recommended: |
Course Outline
The course content is as follows:
- Suggestions on elements of effective job description and specification to attract the right canidates
- 3 types of fit in assessing the candidate – job, team and organisation
- What competencies are and benefits of using them for interviews
- Types of interview questions, especially behavioural-based questions
- Alignment of job description, competencies and interview questions for coherence, effectiveness and professionalism
- Effective listening and probing skills to get the most out of interviews
- Use of various methods to increase validity in assessment of candidates
- Interview process from opening to closing
- Guidelines for conducting virtual interviews
- Recognise and overcome types of unconscious biases
- Apply professional and TAFEP employment practices at interviews
- Professional practices in LinkedIn platform to attract job applicants
Certificate Obtained and Conferred by
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Trainer to Trainee ratio: 1:16
Price
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Course Fee |
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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before GST |
after GST |
before GST |
after GST |
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Full Course Fee |
$350.00 |
$381.50 |
$350.00 |
$381.50 |
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Remarks
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Individual Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
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Please contact us if you need further personalised contextualisation.
Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
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