APPLY EMOTIONAL COMPETENCE TO MANAGE SELF AND TEAM AT THE WORKPLACE

APPLY EMOTIONAL COMPETENCE TO MANAGE SELF AND TEAM AT THE WORKPLACE

Course Duration
16.0 hr(s)
Mode of Assessment

Written Assessment, Case Study

Who Should Attend
This course has been designed for learners who are Supervisors, Foreperson, Team Leaders, Executives with responsibilities for the operation and performance of staff in an organisational unit(s).

Course Overview

Understand Emotional Intelligence principles such as self-confidence, flexibility, conscientiousness, and initiative. Learn and apply self-awareness techniques to manage yourself and your team at the workplace.

Learn to have a better grip of team management through an understanding of self—awareness vis a via principle of emotional intelligence to facilitate understanding and management of self and team members. This helps to cultivate positive emotional climate bringing about higher work harmony and in turn increase productivity and enhance teamwork.

Next available schedule

Course Objectives

By the end of this course, learners will be able to:

  • Have the knowledge and application skills required to apply emotional intelligence with self-awareness, model emotional intelligence principles that gives an understanding and management of self and others in a team
  • Be able to promote a positive emotional climate at the workplace
  • Demonstrate flexibility and adaptability, especially in today’s context of working with people from different cultures and backgrounds

Pre-requisites

  • Be able to listen and speak English at a proficiency level equivalent to WPL Level 5
  • Be able to use numeracy skills equivalent to WPN Level 5

Course Outline

Recognise Emotional Intelligence

  • Importance of Emotional Intelligence
  • Aspects of Emotional Intelligence
  • Recognising Own Emotional States

 

Develop Emotional Intelligence

  • Importance of Developing Emotional Intelligence
  • Domains of Emotional Intelligence

 

Apply Emotional Intelligence at the Workplace

  • Assess Emotional Intelligence States of Team Members
  • Application and Benefits of Emotional Intelligence
  • Facilitating Expressions of Thoughts and Feelings

 

Promote Emotional Intelligence at the Workplace

  • Promote a Positive Emotional Climate

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)

Additional Details

  Individual Sponsored Non-SME SME
  w/o GST w GST w/o GST w GST w/o GST w GST
Original Course Fee $300.00  $321.00  $300.00  $321.00  $300.00  $321.00
Singapore Citizens & PRs aged 21 years and above $60.00 $81.00  $60.00  $81.00    
Singapore Citizens aged 40 years and above $30.00  $51.00  $30.00  $51.00    
             
Enhanced Training Support for SMEs Companies (90%) **          $30.00  $51.00

 

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