Course Duration
16.0 hr(s)
Who Should Attend
  • Personnel who are involved in the procurement process of outsourced security services
  • Directors, Managers and Executives who plan to transit from existing companys security headcount-based contract to an Outcome-based contracting model
  • Any service buyers who want to know about Outcome-based contracting model

Course Overview

If you are involved in the procurement process or are reviewing your company’s existing security contract, this two-day workshop will enable you to effectively transit from the current contracting model to an outcome-based contract (OBC). The key features of this workshop are as follows:

  • Preparing your organization for OBC
  • Developing a security-based OBC tender
  • Tender evaluation process
  • Project management process
  • Performance/Contract Management for OBC

Next available schedule


  • Must be able to read and write English at level 6
  • Must be able to speak English at level 6
  • Must have some working experience as a procurement officer

Course Outline

The workshop will be highly interactive and practical. It will cover in greater details the following topics:

1.  Preparing your organization for OBC

  • Clarifying Security OBC
  • Understanding Risks & Opportunities
  • The need for Stakeholders Engagement

2.  Developing a security-based OBC tender

  • Conceptualising an OBC
  • Understanding the key features of the OBC tender
  • Defining outcomes for OBC
  • Justifying funding for OBC

3.  Tender evaluation process

  • Developing an evaluation criteria and matrix for OBC

4.  Project management process

  • Managing the key project phases of a security OBC

5.  Performance/Contract Management for OBC

  • Measuring and sustaining performance
  • Developing a governance framework for OBC

Certificate Obtained and Conferred by

Certificate of Attendance from NTUC LearningHub

Additional Details


  w/o GST w GST
Original Course Fee $650.00 $695.50
Promo Course Fee (valid until 30 Sept ) $600.00 $642.00

There is no funding available for this course.


Union Training Assistance Programme (UTAP)

NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub

* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

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