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DIGITAL WORKPLACE: BUSINESS PROCESS AND WORKFLOW AUTOMATION – DESIGN, DEPLOY AND MANAGE (SYNCHRONOUS E-LEARNING)

Funded

Course Duration

21.0 hr(s)

Mode of Assessment

Written Test, Practical Performance

Who Should Attend

Managers
Supervisors
This course is also intended for company-sponsored candidates who are working for organisations that have enrolled in NTUCs Company Training Committee (CTC)

Course Overview

Welcome to the course on "Business Process and Workflow Automation using AI-Powered Automation: ChatGPT and Power Automate"! In this comprehensive training program, learners will explore the intersection of artificial intelligence, automation, and natural language processing. Throughout this course, learners will learn how to harness the combined power of ChatGPT and Power Automate to build intelligent, automated solutions for various business scenarios. Trainees will also be provided the chance to discover the advantages and benefits of utilizing Microsoft Copilot for enhancing productivity in upcoming business operations, as Microsoft plans to launch it to the masses in the near future!

Course Schedule

Next available schedule

See All Schedules

Key Learning Outcomes

Upon completion of this course, learners will be able to:

Recognize the fundamental elements of a workflow and BPM
Recall and identify the objectives, requirements, functions, and desired outputs of a workflow
Utilize the workflow to align with other workflow designers/stakeholders and coordinate release schedules
Recall the different functions of workflow tools such as ChatGPT and Power Automate
Utilize the functions of workflow tools like ChatGPT and Power Automate to design workflows that automate work processes
Apply the Debugger tool (in ChatGPT and Power Automate) to identify and fix bugs in workflows
Analyze a workflow, identify areas for improvement, and utilize workflow tools like ChatGPT and Power Automate to make modifications
Utilize the workflow designer, debugging, and workflow analysis processes to synthesize multiple workflows into a more complex workflow using tools like ChatGPT and Power Automate.

Course Outline

Business Process Management Workflow Tools available
Steps in planning for workflow automation
The features and functions of a workflow tool
Building the initial workflow
Debugging the workflow to ensure it is free of errors
Making modifications to the workflow
Constructing a more intricate workflow

Certificate Obtained and Conferred by

Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Statement of Attainment from SkillsFuture Singapore (SSG)

Upon completion of the course, a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG) will be issued participant

Additional Details

Synchronous Learning Mode

Trainer: Trainee Ratio is 1: 25

Price

Course Fee and Government Subsidies
	Individual Sponsored		Company Sponsored
	Individual Sponsored		Non-SME		SME
	Before GST	With GST	Before GST	With GST	Before GST	With GST
Full Course Fee (For Foreigners and those not eligible for subsidies)	$1,000.00	$1,090.00	$1,000.00	$1,090.00	$1,000.00	$1,090.00
For Singapore Citizens aged 39 years and below and For all Singapore Permanent Residents (The minimum age for individual sponsored trainees is 21 years)	$500.00	$590.00	$500.00	$590.00	$300.00	$390.00
For Singapore Citizens aged 40 years and above	$300.00	$390.00	$300.00	$390.00	$300.00	$390.00

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
Trainee must pass all prescribed tests / assessments, and attain 100% competency

NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
Trainee must pass all prescribed tests / assessments, and attain 100% competency

NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

This course is eligible for Union Training Assistance Programme (UTAP).
NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

Eligible Singapore Citizens can use their Post-Secondary Education Account (PSEA) funds to offset course fees payable after funding.
For Face-to-Face class, check my SkillsFuture (TGS-2020503668), scroll down to “Keyword Tags” section to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.

AP funding will be computed based on the actual number of training hours attended by the trainee.

Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

Course Code

BPWA

Course Overview
Course Schedule
Key Learning Outcomes
Course Outline
Certificate Obtained and Conferred by
Additional Details

Before Funding 1000

Please contact us through our enquiry form if there are no schedules available.

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BPWA: DIGITAL WORKPLACE: BUSINESS PROCESS AND WORKFLOW AUTOMATION – DESIGN, DEPLOY AND MANAGE (SYNCHRONOUS E-LEARNING)

DIGITAL WORKPLACE: BUSINESS PROCESS AND WORKFLOW AUTOMATION – DESIGN, DEPLOY AND MANAGE (SYNCHRONOUS E-LEARNING)

Course Duration

Mode of Assessment

Who Should Attend

Course Overview

Course Schedule

Key Learning Outcomes

Course Outline

Certificate Obtained and Conferred by

Additional Details

What Others Also Enrolled In

PROTECTED AREA