IT01A06: ICAGILE CERTIFIED PROFESSIONAL - AGILE COACHING (ICP-ACC) (SF) (SYNCHRONOUS E-LEARNING)
ICAGILE CERTIFIED PROFESSIONAL - AGILE COACHING (ICP-ACC) (SF) (SYNCHRONOUS E-LEARNING)
Course Duration
Mode of Assessment
Written Assessment (Short Answer Question and Case Study)
Who Should Attend
This course is designed for Agile Coaches or aspiring coaches with a passion for servant leadership and a desire to learn and practice the art of facilitation, professional coaching, mentoring and teaching in service of various Agile teams. Other relevant roles include Scrum Masters, Iteration Managers, Agile Project Managers and Leaders. Although it is not a formal prerequisite, this certification is best pursued after Agile Team Facilitation (ICP-ATF).
What's In It for Me
- Learn and hone fundamental professional coaching and mentoring skills, empowering you to help Agile teams reach their full potential.
- Acquire effective conflict resolution techniques to navigate challenges within Agile teams and foster a positive, productive work environment.
- Receive an ICAgile certification, demonstrating your knowledge and proficiency in Agile coaching to potential employers and clients.
- Expand your career opportunities by taking on more challenging Agile coaching projects, utilizing the tools and confidence gained from the course.
Course Overview
The ICAgile certified Agile Coaching workshop is a comprehensive 3-day program designed to provide participants with a deep understanding of the mindset, roles, and responsibilities of an Agile Coach. This interactive workshop focuses on the essential skills and knowledge required to effectively coach and facilitate Agile teams.
Throughout the course, attendees will learn the differences between mentoring, facilitating, professional coaching, and teaching. They will be introduced to foundational team coaching skills, and concepts for starting and growing teams in an Agile environment, with a focus on teams and organizations as human systems.
Participation in this workshop will equip attendees with the necessary skills to create a safe, collaborative environment for healthy conflict resolution within Agile teams. A key objective of this workshop is to develop a deep understanding of the professional coaching skillset and its value in serving individuals on an Agile team. Whether you're a seasoned Agile professional or just starting out, this workshop is an excellent investment in your professional development and will provide a valuable foundation for your Agile coaching journey.
Course Schedule
Next available schedule
Course Objectives
At the end of this course, participants will be able to:
- Gain a comprehensive understanding of the role of Agile coaching and its impact on teams.
- Develop an understanding of Emotional Intelligence (EQ) and its importance in Agile coaching, including an exploration of how the brain reacts to stress.
- Acquire fundamental professional coaching and mentoring skills to effectively support Agile teams.
- Learn and practice effective conflict resolution techniques to create a safe, collaborative environment for Agile teams.
- Master the use of powerful questions and gain practical experience in coaching conversations to continuously improve your coaching skills.
- Develop the ability to facilitate outcome-driven coaching sessions that drive high performance in Agile teams.
- Compare and contrast the dynamic duo of coaching and mentoring and explore the appropriate use of each in different situations.
- Acquire the skills to choose the right role (mentor, facilitator, consultant, trainer, coach, etc.) at the appropriate moment to best serve Agile teams.
Pre-requisites
- Prior knowledge of Agile project methodology, which can be achieved by attending IT01A19 ICAgile Certified Agile Professional
- Well versed in Microsoft Office applications, especially Word
- Hardware & Software
This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download
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System Requirement |
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Must Have: Please ensure that your computer or laptop meets the following requirements.
Good to Have:
Not Recommended: |
Course Outline
Introduction to the discipline of Coaching
- Becoming an Agile Coach
- Agile coaching stance
The Coach as an Agile Role Model
- Achieving essential changes in mindset
- Coaching posture & behaviour
- Self-awareness & self-management
- Emotional intelligence and presence of mind
Skills of a Professional Agile Coach
- Active listening and powerful questioning
- Cultivating presence
- Constructive feedback
The Coaching Arc
- Setting up for coaching conversation
- Creating a psychologically safe environment
- Exploration of the subject and its solutions
- Commitment & action plan
Conducting an effective coaching conversation
The role of an Agile Coach as a Mentor
Skills of an Agile Mentor
- Understanding a Teams coaching cycle
- Articulating expertise
- Identify resistance to change
Conducting a mentoring conversation
- Giving advice while maintaining presence
- Providing the mentee options to choose from
The role of an Agile Coach as a Teacher
An insight into various teaching methods
Skills of an Agile Teacher
- Act of dividing content into digestible pieces
- Check for understanding
- Create an environment that fosters learning
Hands-on coaching activities – Conduct a Teaching lab
Team as a system
- Team development models
- Team health assessments
Coaching the journey towards high-performance
- Define, identify & target high performance
- Awareness of various Stages of Team development
- Reinforcement of self-awareness & self-management culture
Internal vs External Coaches
Getting started as an Agile Coach
- Define the coaching contract
- Design a Coaching alliance
Activities and Role-play as a Coach based on real workplace examples to gain confidence as a Coach and to apply the learnings from the workshop
Certificate Obtained and Conferred by
- Certificate of Completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
- External Certification Exam
After completing this course and successfully demonstrating the understanding of all learning outcomes, participants will receive the ICAgile Agile Coaching (ICP-ACC) certification which is recognized worldwide. The certification is governed and maintained by ICAgile.
Additional Details
Medium of Instruction: English
Trainer: Trainee Ratio is 1:20
Mode of Delivery: Online Instructor-Led Training via VLC
Courseware: Canvas
Lab: NA
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
With GST |
Before GST |
With GST |
Before GST |
With GST |
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Full Course Fee
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$2,250.00 |
$2,452.50 |
$2,250.00 |
$2,452.50 |
$2,250.00 |
$2,452.50 |
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For Singapore Citizens aged 39 years and below
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$675.00 |
$735.75 |
$675.00 |
$735.75 |
$225.00 |
$285.75 |
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For Singapore Citizens aged 40 years and above |
$225.00 |
$285.75 |
$225.00 |
$285.75 |
$225.00 |
$285.75 |
Funding Eligibility Criteria:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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