Course Duration
16.0 hr(s)
Mode of Assessment

There is no assessment for this course.

Who Should Attend

This course is suitable for all levels of Singaporean (including those planning to return to the workforce), who are not familiar with the use of new technologies at work or in their personal lives.

Course Overview

SkillsFuture for Digital Workplace (SFDW) is a national initiative that gears Singaporeans with foundational digital skills and a mindset for the digital transformation, preparing them for the future economy. Faced with rapid changes and constant disruptions at work and in our personal lives, it is important that we become future ready by anticipating and embracing change positively. New partnerships with Avast, LinkedIn and Shopee will also be added to the curriculum, enhancing content on cybersecurity, employability and online entrepreneurship .

Course Schedule

Next available schedule

Course Objectives

SFDW General

Upon completion of this course, you will be able to:

  • Know more about the current and emerging technology and data trends, the basic foundations of e-commerce and expanding your network onlines.
  • Build your resilience, adaptability and become attuned to a technology-rich environment.
  • Recognise the importance of staying safe online.
  • Know more about how data and information can be utilised.
  • Develop self-confidence to navigate your learning and career pathways throughout different phases in life.


Upon completion of this course, you will be able to:

  • Know what jobs in the future economy entail.
  • Be prepared to work in a technology-rich environment.
  • Apply basic Lean concepts as a framework to implement technology to improve work processes.
  • Know the impact and risks of cyberattacks, the importance of cyber security in work and daily applications.
  • Understand and apply the use of business analytics to improve workplace efficiency.
    • Fundamentals of business analytics
    • Use of an analytic framework
    • Critical Success Factors (CSF) for business analytics
  • Establish learning needs and develop an action plan for learning to prepare well for the future economy.


Prior to attending this course, you should:

  • Be able to read and understand basic English.
  • Be familiar with the use of digital apps on a phone or tablet.

Course Outline


  • Key trends affecting the future of work
  • Technologies shaping the future economy
  • Impact of technology at work and daily life
  • Develop resilience, adaptability and a future-ready mindset
  • Basic Lean concepts and being a change agent at work
  • Basic concepts and widespread use of data in the future economy
  • Essentials and importance of cyber security
  • Understand the growth of e-Commerce
  • Be a digital savvy buyer and seller on the Shopee Digital Marketplace
  • Adopt safe mobile Cybersecurity measures using the AVAST app
  • Appreciate the use of LinkedIn as a platform for digital presence, career opportunities, progression and development
  • Action plan to pursue learning options for continuous learning to prepare for the future of work

Certificate Obtained and Conferred by

A Certificate of Completion will be issued by NTUC LearningHub.

** Tourist guides will be awarded the maximum 14 PDC hours

Additional Details


Pricing w/o GST w GST
Full Course Fee $650.00 $695.50
Course Fee After Funding^ S$46.73 S$50.00

Please note that prices are subject to changes.


Funding Information

  • NTUC members enjoy 50% unfunded course fee support for up to *$250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme). *Conditions apply Please visit our website at for more information. Funding for approved courses only.
  • Eligible Singapore Citizens can also use their SkillsFuture credit to offset the course fee. For more details,click here
  • Course reference code in SkillsConnect:
    • For Training Grant application, please use the following reference code.Reference code: CRS-N-0043294

^Funding is available for Singaporeans and PR only.

Prices are inclusive of GST and subject to other LHUB miscellaneous fees

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