STAKEHOLDER MANAGEMENT (SCHEDULE AND SUPERVISE CLEANING SERVICES - CLSSCS)

STAKEHOLDER MANAGEMENT (SCHEDULE AND SUPERVISE CLEANING SERVICES - CLSSCS)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

2 hours (65 minutes for Product Presentation, 25 minutes for Role Play and 30 minutes for Oral Questioning)

Who Should Attend

Role Play, Oral Questioning, Written Test

Course Overview

On completion of this unit, the trainee shall be able to have the following knowledge and application skills to apply them to the workplace:

  • Plan cleaning activities
  • Supervise cleaning activities
  • Handle contingencies during cleaning activities

Next available schedule

Course Outline

On completion, the trainee shall be able to:

  • Analyse job instructions/orders to identify cleaning activities and the resources needed in consultation with relevant stakeholders
  • Plan and schedule cleaning activities to meet job instructions/ orders in consultation with relevant stakeholders
  • Establish supervision plan to ensure safe and effective work performance
  • Establish reporting plan to relevant stakeholders in accordance with organisational and contractual requirements
  • Seek approval and/or confirmation of cleaning arrangements in consultation with relevant stakeholders in accordance with organisational procedures
  • Conduct pre-cleaning briefing in accordance with organisational procedures
  • Monitor worker compliance with safety requirements in accordance with regulatory and organisational policies and procedures
  • Supervise performance of workers to meet cleaning schedules and standards in accordance with organisational procedures
  • Adjust cleaning schedule and arrangements to meet clients requirements in consultation with relevant stakeholders and in accordance with organisational policies and procedures
  • Provide feedback on work processes in consultation with relevant stakeholders
  • Obtain information on contingencies for corrective actions in accordance with organisational procedures
  • Take corrective actions for contingencies and report actions taken in accordance with organisational procedures
  • Provide recommendations for prevention of future occurrences in consultation with relevant stakeholders
  • Implement recommendations in accordance with regulatory and organisational procedures
  • Provide feedback on the effectiveness of new processes in accordance with regulatory and organisational procedures

Certificate Obtained and Conferred by

  • Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
  • Certificate of Attendance from NTUC LearningHub

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20

Mode of Delivery: <Virtual Live Class (VLC) via Zoom> or <Physical class>

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$352.00

$383.68

$352.00

$383.68

$352.00

$383.68

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$176.00

$207.68

$176.00

$207.68

$105.60

$137.28

For Singapore Citizens aged 40 years and above

$105.60

$137.28

$105.60

$137.28

$105.60

$137.28

 

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
  • Trainee must achieve at least 75% attendance.
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
  • Trainee must achieve at least 75% attendance.
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

 

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:​
    SkillsFuture (TGS-2018501084) for Face-to-Face class​
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there isPSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is noPSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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