WSQ-CERTIFIED TRAINING IN PEER-TO-PEER MENTAL WELL-BEING SUPPORT @ WORK

WSQ-CERTIFIED TRAINING IN PEER-TO-PEER MENTAL WELL-BEING SUPPORT @ WORK

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

Students will be required to complete a written assessment, case study and a role play.

Who Should Attend

Line managers, supervisors, human resource persons, all employees with a keen interest in the mental well-being space

Course Overview

The course aims to equip individuals with peer supporting and basic psychological first aid skills so as to provide adequate mental well-being support and interventions to assist distressed colleagues and peers. You can look forward to a curriculum that has been crafted by trained professionals from the Singapore Anglican Community Services, in consultation with the Agency of Integrated Care (AIC) and Institute of Mental Health (IMH). 

This course is jointly put together by Young NTUC and NTUC LearningHub, and supported by the Workplace Safety and Health Council (WSHC). Young NTUC is also part of the Youth Mental Well-Being Network (YMWB), which is supported by the Ministry of Social and Family Development (MSF), Ministry of Education (MOE) and Ministry of Health (MOH).

This course is also a key response to the Tripartite Advisory on Mental Well-Being at Workplaces announced in November 2020. We envision to create a community of certified peer supporters who can be friends, colleagues, peers that individuals can look to if they feel that they are mentally distressed and need a listening ear, or support in the workplace. Be part of this meaningful initiative today. 
 



 

Course Schedule

Next available schedule

See All Schedules

Course Objectives

Upon completing this course, participants will be able to:

  • Recognise the signs and symptoms of mental health that may affect their behavioural emotions and personal effectiveness at work
  • Self-examine own’s mental health state and stressors affecting self and apply preventive and proactive technique, using a holistic self-care framework.
  • Support peers in distress using coaching and micro counselling skills
  • Facilitate the peer’s well-being through use of resources to maintain personal health and well-being.

Pre-requisites

This course has no pre-requisites.

  • Hardware & Software
    This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download

System Requirement

Must Have:

Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
  • Minimum 20 GB hard disk space.
  • Minimum 8 Gb RAM
  • Webcam (The camera must be turned on for the duration of the class)
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.

  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:

Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

1. Identify signs and Symptoms of Mental Health.                

  • Mental health landscape in Singapore
  • Psychological impact of Covid-19 pandemic
  • Work-related stressors
  • Signs of burnout.
  • Signs and symptoms of mental health conditions.
  • Brief sharing of the Tripartite Advisory for Mental Health well-being at the workplace

2. Establish holistic self-care framework         

  • Stress level survey and Quality of Life
  • Different symptoms of stress
  • Self-reflection – stress management for self
  • Personalised and holistic self-care framework/ approach.

3. Provide peer support for distressed colleagues.   

  • Key role and pre-requisite of being a mental health supporter (include what is peer support and code of conduct)
  • Coaching techniques
  • Micro-counselling techniques for distressed colleagues.
  • Active listening

4. Support colleagues to implement their self-care plan     

  • Testimonials – live or ppl who had lived experience.
  • Wellness approach to support healthy-work life harmony
  • Self-care
  • Engaging the supervisor
  • Internal and external resources
  • Referral Processes

Certificate Obtained and Conferred by

Upon meeting attendance requirements and passing the assessment(s), participants will receive an e-SOA from SSG and a certificate of completion from NTUC LearningHub. 

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English

Trainer: Trainee Ratio is 1:20

Mode of Delivery: Virtual Live Class (VLC) via Zoom or In-person

As this is a government subsidised programme, the entire training programme will be video recorded for audit purposes by the relevant funding agency. To ascertain their presence, Trainees / Participants are required to

  • Turn on web camera to show real-time video, as opposed to using a profile picture / video (jpg/jpeg, gif or png image file) for the entirety of the training and assessment session.
  • Ensure that their faces are fully visible (not just the forehead / eyebrows)
  • Use their full name as per NRIC / Passport as their Screen Name on Zoom

 

Additional Note

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$450.00

$490.50

$450.00

$490.50

$450.00

$490.50

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$225.00

$265.50

$225.00

$265.50

$135.00

$175.50

For Singapore Citizens aged 40 years and above

$135.00

$175.50

$135.00

$175.50

$135.00

$175.50

 

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks:

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.  

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a)     SkillsFuture (TGS-2021007834) for Virtual Learning Class (VLC)
    (b)     SkillsFuture (TGS-2021007834) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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