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Certificate of Employment Intermediaries

Please be advised to avoid peak periods like Saturdays and between 12nn to 2pm or 5pm to 6pm on Mondays to Fridays. Estimated waiting times may vary:

  • LHUB Industry Skills Centre @ Benoi  – 10 mins
  • e2i (Devan Nair Institute for Employment and Employability) – 20 mins
  • NTUC Trade Union House (Bras Basah)  – 30 mins

OVERVIEW

With the implementation of the revised Employment Agency Regulatory Framework, key appointment holders and staff of employment agencies are required to attend and pass the Certificate of Employment Intermediaries (CEI) test.

This requirement seeks to raise industry standards of employment agencies in Singapore by encouraging understanding and compliance of various legislations, licensing conditions and good practices through CEI.

Existing key appointment holders have to obtain CEI (KAH) within one year while other staff members have to obtain CEI (Basic) within the next three years.

As for new key appointment holders and EA staff, they have to obtain CEI (KAH) and CEI (EA Personnel) respectively before they can register with Ministry of Manpower.

Candidates are strongly encouraged to complete the relevant training courses before attempting any of the CEI exams however, they can choose to take ANY of the CEI exams (only ONCE) without attending the course. Should they fail the exam, they are REQUIRED to complete the relevant course before taking the re-test. Candidates MUST produce their course certificate of completion during registration for the re-test.

On the other hand, If candidates have already attended the relevant CEI course but failed the exam, they may take the re-test without having to re-attend the CEI course. There is no limit to the number of re-test attempts.

TYPES OF EXAMINATION

All CEI examinations will be conducted using a computer-based format and results will be released immediately upon completion of the examination. Click on them to register online.

Examination (Click to Register) Who needs to take Exam Duration Exam Format Price
KAH CEOs, Directors, Managers, Decision makers. 2hrs For more details on the examination format and topics, please visit here. $171.20

(incl. GST)

KAH (non- FDW) 2hrs
KAH without EFMA 1hr 45mins
Basic Other staff directly involved in EA work. 1hr 15mins
Basic (non- FDW) 1hr 15mins
Basic without EFMA 1hr

EXAM REGISTRATION

Online registration for CEI exams are available. Click on the exams you need above or search here instead.

  • Registration will be closed at 2pm one working day before the examination date, subjected to availability of seats.
  • Any reservation made will be automatically canceled after 3 working days or 3 working days before the actual exam date, whichever is earlier.
  • Candidates are advised to proceed down to our registration counters with all the original copies of the identification documents & certificates to make the payment the next working day after submitting their online registration.
  • All payments MUST be made at any of our customer service counters. (repeat candidates are required to show proof of having completed the relevant CEI course before they are allowed to re-sit any exam.)
  • Exam reservations are only confirmed upon completion of payment at our counters.
  • Candidates may choose to nominate a proxy to register/pay on their behalf at our counters with a valid signed authorisation letter and a copy (front and back) of the candidates’ NRIC.
  • All candidates are deemed to have accepted and agreed to abide by the CEI exam policies and procedures once registration payment is confirmed.
  • CEI exam policies and administrative procedures (Administrative Procedures).

EXAMINATION SCHEDULES

All CEI examinations will be conducted using a computer-based format.

Type of Exam Examination Schedule
Certificate of Employment
Intermediaries (KAH) Test
Every Thursdays and Fridays
Available Slots:
– 9.00am
– 2.30pm
Certificate of Employment
Intermediaries (Basic) Test
Every Thursdays and Fridays
Available Slots:
– 9.00am
– 12.30pm
– 2.30pm

CONTACT US

For more information or clarifications, reach us via
uhelpdesk@ntuclearninghub.com






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