GIEIE: EMOTIONAL INTELLIGENCE ESSENTIALS
EMOTIONAL INTELLIGENCE ESSENTIALS
Course Duration
Mode of Assessment
Written Assessment, Practical Performance
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division.
- High potential staff of the organisation that is earmarked by management to be part of the management team.
- Seasoned leaders of the organisation to enhance their leadership skills.
- HR Practitioners and HR Business Partners in Talent Development and Learning & Development.
- Mid-career switchers who are embarking on being an Emotional Intelligence Practitioner.
- Current Coaches who are renewing their ICF membership. (Complete 3 modules and be a Certified Genos EI Practitioner to receive 10 CCEU/ CCE core competencies & 4 resource development hours towards your ICF membership renewal)
What's In It for Me
- Start your journey towards becoming a Certified Emotional Intelligence Practitioner by Genos International with Module 1 of this 3-part certification programme.
- For current ICF coaches, accumulate CCEU / CCE hours to renew your ICF membership.
Course Overview
Learners must complete an Emotional Intelligence 360 survey prior to the start of the course. An individual report will be generated for your use during the course.
This course focuses on 2 areas: 1) You as an Individual and 2) How are you able to deploy Emotional intelligence in organisations.
You as an Individual: This course provides you with a deep application and understanding of Three (3) Emotional Intelligence Competencies: Self-Awareness, Awareness of Others and Authenticity. Learn how to be a better you and how you may encourage others to apply them. How can you demonstrate authenticity? How can you be an authentic leader?
Develop mindfulness techniques during the program for intentional conversations. How do you have a difficult conversation with colleagues and what tools and techniques can you turn to? This course helps you break down various options with the CARE principle; Clarity, Autonomy, Relationship, and Equity to manage conversations.
Deploying Emotional Intelligence in organisations
Learners will look at various emotional intelligence frameworks supporting the HR function of talent development and learning & development. Key fundamental questions on how to close talent gaps will be explored. How do individuals benefit from knowing and applying emotional intelligence within the organisation? Importantly, how leaders can benefit with emotional intelligence.
Thinking of being a Certified Emotional Intelligence Practitioner? This is Module 1 of 3 courses to be a Certified Genos Emotional Intelligence Practitioner. Current ICF coaches who complete the 3 modules will receive 10 CCEU/ CCE core competencies and 4 resource development hours towards your ICF membership renewal.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Evaluate an Emotional Intelligence Framework that supports talent development
- Utilise an EI tool to close talent development gaps
- Recommend EI Competencies for success in the organisation
- Gain a deeper understanding and apply Three (3) Emotional Intelligence areas: Self-awareness, Awareness of Others and Authenticity
- Apply CARE Principles for difficult conversations
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 8
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
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System Requirement |
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Must-have:
Good-to-have:
Not recommended: |
Course Outline
Pre-work required:
- Learners must complete a 360 emotional intelligence survey before the start of the class. The report will be used in the process of uncovering your emotional intelligence.
Learning Unit 1: Introduction to Emotional Intelligence
- Emotional Intelligence as a game changer for business and life changer for individuals
- Self-awareness – Understand self
- Science of emotions and self-enhancement
- What triggers you and how do you respond?
Learning Unit 2: Introduction to EI Tool (s)
- Who are the different providers of EI tools
- Introduction to Genos International Emotional Intelligence Assessments.
- What is the link between EI tools and talent management?
- Explore the various talent capability assessment frameworks and how it is relevant in today's multi-generational workplace.
- 360-degree feedback, Strength-based, Competency-based, Behavioural Event, Leadership frameworks, Career Development.
Learning Unit 3: Employee Engagement
- What is self-awareness and what techniques are there to regulate yourself?
- Being Emotionally Mindful & Intentional in your communication
- Explore the realm of mindful listening.
- How best to use DiSC model
- Connect and Communicate
Learning Unit 4: Awareness of others and YOU as the leader
- How best to develop awareness in others?
- What is the role of Empathy for a leader?
- Implement Values to foster awareness of others
- What are considered high potentials in your organisation?
Learning Unit 5: Authenticity
- What is authenticity for the individual and team?
- Express yourself in an authentic manner
- Planning for Authentic conversations
Learning Unit 6: CARE Principles
- Utilise CARE (Clarity, Autonomy, Relationship, Equity) to drive your authentic conversations
- Managing difficult conversations using the CARE principles
- Review of your 360 survey results
- How do you apply EI tools in organisations for talent development?
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Operational Excellence HRS-BIN-5093-1.1.
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
- Complete 3 Modules (EI Essentials, Developing EI and Certified EI Practitioner) and be a Certified Emotional Intelligence Practitioner from Genos International.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee (For Foreigners and those not eligible for subsidies) |
$1,500.00 |
$1,635.00 |
$1,500.00 |
$1,635.00 |
$1,500.00 |
$1,635.00 |
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For Singapore Citizens aged 39 and below |
$750.00 |
$885.00 |
$750.00 |
$885.00 |
$450.00 |
$585.00 |
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For Singapore Citizens aged 40 years and above |
$450.00 |
$585.00 |
$450.00 |
$585.00 |
$450.00 |
$585.00 |
Funding Eligibility Criteria
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
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