The NTUC LearningHub Retail Institute (LHUB Retail Institute) was officially launched by Mr Ng Chee Meng, Secretary-General, National Trades Union Congress (NTUC), at the ‘Retail Reimagined: Insights and Innovations to Ride the Waves of Transformation’ event. The LHUB Retail Institute aims to uplift Singapore’s retail sector and help the industry to retain, nurture, and attract talent. During the event, NTUC LHUB signed a Memoranda of Understanding with seven leading organisations in Singapore’s retail sector to develop a progressive career development plan aligned with the Jobs Transformation Map for Retail.
NTUC LHUB unveiled our sector branding for retail, ‘NTUC LearningHub for Retail’, to reinforce NTUC LHUB’s commitment to the retail sector and our continual efforts to champion a culture of lifelong learning.
In support of Workforce Singapore’s Jobs Transformation Map (JTM) for Retail and the Jobs Skills Integrator for Retail (JSIT-R) launch, NTUC LHUB and the establishment of the LHUB Retail Institute reinforces our position as the key training partner to bridge the gap in skills aggregation.
Mr Jeremy Ong, CEO of NTUC LHUB, has been recognised as one of Singapore's Top 10 Leaders in Professional Training and Coaching by CEO Insights Asia magazine. In his interview with CEO Insights, Jeremy discussed how he is leveraging his experience in technology to create digital and workplace transformation strategies that champion continuous learning.
In partnership with UOB, NTUC LHUB had the pleasure of hosting Ms Rahayu Mahzam, Senior Parliamentary Secretary, Ministry of Health, and Ministry of Law, to officiate the launch of the ‘Inclusive Customer Experience – Making a Difference for Persons Living with Dementia’ training programme. With support from the Agency for Integrated Care (AIC), NTUC’s Employment and Employability Institute (e2i) and unions, the programme aims to equip frontline banking employees with the skills to better serve customers living with dementia and caregivers.
NTUC LHUB and the Professional Convention Management Association (PCMA) embarked on a new partnership to support event professionals with skills development opportunities. This includes the introduction of the Digital Event Strategist certification course and Technical Meeting & Event Production certificate course which are internationally recognised professional courses and are designed to help event professionals acquire relevant skills to thrive in the business events industry.
NTUC LHUB, together with the Monetary Authority of Singapore (MAS), education institutions, as well as financial and technology firms, have signed an agreement to form an artificial intelligence and data analytics (AIDA) consortium to facilitate collaboration in developing a strong talent pool in AIDA for the financial sector.
NTUC LHUB and the Academy Division of TÜV SÜD in Singapore jointly launched a new stackable ISO credential pathway, leading to industry-recognised and job-ready Professional Certifications in Business Sustainability Management ISO Standards for Facility and Cybersecurity.
In establishing thought leadership and offering counsel across industries, we have embarked on branding key sectors to champion a movement for each one of them. Starting with sustainability, NTUC LHUB unveiled the sector branding for the sector titled ‘NTUC LearningHub for Sustainability’ signifying our commitment to driving skills training and continued employability for the sector.
NTUC LHUB announced a partnership with the Academy of Security, Intelligence and Risk Studies to co-develop a suite of new security training programmes catering to the specific needs of security professionals in both public and private sectors in areas such as Crime Prevention Studies, Corporate Security Management Studies, and Supply Chain Security Studies.
NTUC LHUB was appointed as the Continuing Education & Training Centre for the Infocomm Technology (ICT) sector by SkillsFuture Singapore.
NTUC LHUB and the Academy Divison of TÜV SÜD in Singapore signed an agreement to signify our commitment toward nurturing a workforce to support Singapore’s sustainability goals.
NTUC LHUB is recognised by the International Coaching Federation (ICF) as a Level 1 ICF Accredited Coaching Education Provider.
NTUC LHUB has signed a Memorandum of Understanding with private healthcare provider IHH Healthcare Singapore’s (IHH SG) training arm, Parkway College, with the aim to co-develop accredited, certifiable training programmes to help create career opportunities for Singaporeans in the healthcare sector.
NTUC LHUB launched our first-ever Social Impact Report to reflect on our journey in championing lifelong learning and creating better opportunities for our workers in Singapore.
NTUC LHUB signed a Memorandum of Understanding (MOU) with public transport operator SBS Transit Ltd in December, with the aim to support the latter in attracting, developing retaining talent through learning and development.
Singapore’s Ministry of Defence (MINDEF), Ministry of Home Affairs (MHA), Employment and Employability Institute (e2i) partnered with NTUC LHUB to introduce the SkillsFuture@NS Learning eXperience Platform to offer personalised learning and skills upgrading to support full-time national servicemen as they transition to higher education or employment.
NTUC LHUB was appointed as an approved training organisation delivering courses on Critical Core Skills (CCS) by SkillsFuture Singapore.
NTUC LHUB was appointed as the Continuing Education & Training Centre for the Healthcare sector by SkillsFuture Singapore.
NTUC LHUB was appointed as the Continuing Education & Training Centre for Retail sector by SkillsFuture Singapore.
NTUC LHUB signed an MOU with SkillsFuture Singapore and Institute of Adult Learning in July to provide opportunities for continuous professional development of adult educators (AEs), and strengthen NTUC LHUB’s Career Agility Hub as a platform for AEs to build up their skills and career portfolio.
NTUC LHUB signed an MOU with TikTok in February to launch the TikTok-endorsed Design Thinking for Social Media programme targeted at helping micro-businesses and freelancers in Singapore connect with audiences through engaging social media content creation.
NTUC LHUB and ST Logistics (STL) renewed an MOU in February to signify our continued partnership in fostering a conducive environment for lifelong learning and equipping STL employees with relevant competencies.
The NTUC LearningHub Learning eXperience Platform (LXP) was launched during the NTUC Ordinary Delegates’ Conference. As a one-stop online learning mobile application, LXP will be a key enabler for workers and companies to upskill and reskill as part of the nation’s move towards lifelong learning to stay relevant and competitive.
NTUC LearningHub (NTUC LHUB) launched the ‘Agritech Lab @ Benoi’ to support workers’ skills training in the emerging industry by grooming a new generation of ‘green-collared’ workforce.
Together with NTUC U SME, United Overseas Bank (UOB)’s innovation accelerator The FinLab, and Ngee Ann Polytechnic, NTUC LHUB launched the SME Digital Reboot programme to help companies deepen their digital capabilities.
NTUC LHUB opened another training centre at the Lifelong Learning Institute in Paya Lebar in support of the increasing training demands and making training more accessible.
NTUC LHUB partnered with world-leading online learning provider, Go1, to launch over 100 free handpicked courses during the ‘Circuit Breaker’ period.
Partnering with SkillsFuture Singapore (SSG), NTUC LHUB played a key role in supporting training to help workers and companies during the pandemic.
NTUC LHUB launched settling-in programmes for foreign and domestic workers to educate them on safety precautions and employment rights in Singapore.
NTUC LHUB aligned itself to the Industry Transformation Maps (ITMs) for 23 sectors and formed the Institute of Business Excellence to help companies excel in leadership, business, process and service performance.
Adopted the Tripartite Standards on four employment aspects - Term Employment, Recruitment Practices, Flexible Work Arrangement and Grievance Handling.
Awarded Singapore Quality Class Star (Service and Innovation) by Enterprise Singapore.
Awarded Singapore Service Class by SPRING Singapore.
NTUC LHUB expanded operations with an additional training facility in Aljunied to support the learning needs of workers in Workplace Safety and Health (WSH).
Supported SSG’s proliferation of digital awareness under SkillsFuture for Digital Workplace (SFDW), with over 56,000 trained.
Recognised as a Human Capital Partner.
NTUC LHUB was appointed as a training organisation under the Singapore Workforce Skills Qualifications (WSQ) credential system to deliver WSH training and operate assessment sites.
NTUC LHUB was established as one of the largest ‘Work at Height’ training provider.
Awarded Singapore Quality Class, Singapore People Developer, and Singapore Service Class by SPRING Singapore.
Preferred training provider and venue under Management Training, Sales Training, IT Skills Training in Human Resource Magazine's HR Vendor of the Year.
NTUC LHUB opened the Industry Skills Centre in Benoi to offer an optimal mix of theoretical and practical learning.
NTUC rolled out the Progressive Wage Model (PWM) to enable workers to achieve wage increases through better skills and higher productivity. NTUC LHUB has trained over 70,000 security and cleaning workers in the PWM framework.
Received the Meritorious Defence Partner Awards by Ministry of Defence.
Awarded Singapore Quality Class, Singapore People Developer, and Singapore Service Class by SPRING Singapore.
Recipient of Singapore Brand Prestige Award.
Received the CBF Model Partnrship Awards (Institutional Category).
Recipient of WDA WSQ Distinguished Partner.
Appointed as a National PC Proficiency Programme Accredited Test Centre for Microsoft Business Certificaiton by Singapore Computer Society.
The Skills Programme for Upgrading and Resilience (SPUR), an initiative by the tripartite partners, was rolled out to help workers transition into new job scopes in preparation for the economic recovery.
Together with NTUC, NTUC LHUB trained over 100,000 displaced workers under SPUR to take up new jobs in hiring sectors.
Received the Gold Partner Award in Professional Certifications by Prometrics Pte Ltd
Received the Award of Excellence for Outstanding Performance in Test Volume by Prometrics Pte
Received the Microsoft Partner Programme Learning Solutions Award.
Received the Microsoft Partner Programme Informaiton Worker Solutions Award (2007 to 2009).
NTUC LHUB pioneered in WSH training to support the National WSH Framework.
Recognised as a Microsoft Gold Certified Partner (2006 to 2010) for the highest level of technological excellence, market places and satisfaction customers through Microsoft products and services.
WSQ was launched as a portable skills currency in Singapore, where NTUC LHUB supported the launch with a wide range of WSQ courses.
NTUC LHUB was corporatised to help workers build skills beyond basic computer knowledge through engaging, meaningful and convenient training.
The NTUC Computer Training Centre supported NTUC in the Skills Redevelopment Programme (SRP) to job-match and retrain 20,000 workers during the Asian Financial Crisis.
Lt. Col Lee Hsien Loong (pictured) visited and attended a training session at the NTUC Computer Training Centre.
NTUC Computer Training Centre was established to equip workers with basic computer skills to prepare them for the wave of computerisation.
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