CERTIFIED SCRUM PRODUCT OWNER (CSPO) (SF) (SYNCHRONOUS E-LEARNING)

CERTIFIED SCRUM PRODUCT OWNER (CSPO) (SF) (SYNCHRONOUS E-LEARNING)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

Written Assessment (Short Answer Question and Case Study)

Who Should Attend

Product Owners, Business Analysts, Project Managers, Product Managers, Data Analysts, Individuals with project management knowledge and experience aiming to achieve globally recognised Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, Individuals who aspire to be Product Owners, Individuals who would like to understand Scrum methodology to pursue a role in product management.

Course Overview

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Description automatically generated 

This is a two days course which introduces the students to maximizing the product value using Scrum. The workshop is designed to help them appreciate product discovery using Scrum. CSPOs decide what the team will create, ordering the work to ensure that the most valuable, impactful products reach customers at a regular cadence. This course will also prepare a learner to take the Certified Scrum Product Owner certification from the Scrum Alliance which is widely recognized throughout the world. This course is designed to help the product owners to learn how to maximize the value of the product.

Course Schedule

Next available schedule

Course Objectives

At the end of this course, participants will be able to:

  • Understand Agile, its values, principles and various frameworks.
  • Understand how Agile helps to have Empirical process which in turn helps build customer centric products.
  • Understand about various contexts under which products are built.
  • Understand about different product contexts and Lean Startup for building products.
  • Understand about product management.
  • Understand core competencies about Product Owner.
  • Understand how to envision a product and create a backlog.
  • Understand how to form the hypothesis to test your assumptions.
  • Understand how to validate the hypothesis with users to build a customer centric product.
  • Understand the stakeholder management for better Return on Investment for the products built by the organizations.
  • Understand how to create product roadmap and manage product development using Scrum.

Pre-requisites

  • Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 6
  • Well versed in Microsoft Office applications, especially Word
  • Hardware & Software
    This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from
    https://zoom.us/download

System Requirement

Must Have:

Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
  • Minimum 20 GB hard disk space.
  • Minimum 8 Gb RAM
  • Webcam (The camera must be turned on for the duration of the class)
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.

  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:

Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

Pre-Course:

We want the students to make the most of the time they spend with our trainers and other students. Students will need to go through prepared learning materials on our Canvas Learning Management System to prepare for the workshop. By reading the online learning materials, participants will be able to:

  • Learn Agile Manifesto
  • Learn basic Scrum Framework
  • Go through Scrum Guide
  • Learn about the CSPO test process 

Course:

The course is designed to help you learn about building products while using Scrum. The focus would be on how a Product Owner discovers what to build and collaborate with development teams to build it. The whole course is split into 4 sprints focusing on the following topics:

Sprint 1: What is Product Management?

The goal of this sprint is to understand an overview about product fundamentals and product management.

  • Product Fundementals
    • What is a Product?
    • Product Contexts
    • Product Development Cycle
    • Scrum and Lean Startup to deal with the complexity
  • Product Management Overview
    • Overview of Product Management
    • Skills required by product managers
    • Managing Stakeholders
    • Challenges in making decisions and decision matrix
    • A day of product manager
    • Product management career path

Sprint 2: Envisioning a product and creating a backlog

The goal of this Sprint is to learn about how to envision a product and generate ideas.

  • Product Strategy and Vision
    • Product Strategy overview
    • Crafting Product Vision
    • Communicating Product Vision
  • deation
    • Generating ideas using impact mapping
    • Prioritizing ideas
    • Designing experiments to validate ideas

Sprint 3: Capturing User Voice and validating Hypothesis

The goal of this sprint is to understand about identifying the hypothesis and validating it.

  • User Research
    • Various User Research techniques
    • How to choose a specific user research technique
    • Designing experiments to validate problems
    • Capturing user voice using experience map
    • Generating user stories from data collected during user research
  • Modeling Solution
    • Design Thinking Basics
    • Design Sprints
    • Prototyping
    • Validating solution approach

Sprint 4: Creating Product Roadmap and managing Product Development

The goal of this sprint is to learn about how to product planning, roadmaps and managing product development.

  • Product Planning and Roadmaps
    • Brainstorming ideas using six thinking hats
    • Splitting user stories
    • Business Value Estimation
    • Identifying MVP
  • Managing Product Development
    • Deciding development cadence
    • Running Sprints
    • Managing Risks
    • Tracking Progress
    • Managing changes

Certificate Obtained and Conferred by

  • Certificate of Completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

  • External Certification

After completing the course with 100% attendance achieved and upon passing the in-class assessment, students will receive a welcome email from Scrum Alliance® within 2 weeks from the date of course completion. The email will prompt you to accept the license agreement for your CSPO certification. After accepting the agreement, you will be able to download and print your CSPO certification. The certification is governed and maintained by Scrum Alliance.

Additional Details

Medium of Instruction: English 

Trainer: Trainee Ratio is 1:20

Mode of Delivery: Online Instructor-Led Training via VLC

 

Courseware: Canvas

Lab: NA

Price

NTUC LHUB must receive payment by 31st December 2023 (8% GST applies)
[You are encouraged to make payment ahead of time]

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$1,800.00

$1,944.00

$1,800.00

$1,944.00

$1,800.00

$1,944.00

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$540.00

$583.20

$540.00

$583.20

$180.00

$223.20

For Singapore Citizens aged 40 years and above

$180.00

$223.20

$180.00

$223.20

$180.00

$223.20

Payments received by NTUC LHUB from 1st January 2024 (9% GST applies)

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$1,800.00

$1,962.00

$1,800.00

$1,962.00

$1,800.00

$1,962.00

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$540.00

$588.60

$540.00

$588.60

$180.00

$228.60

For Singapore Citizens aged 40 years and above

$180.00

$228.60

$180.00

$228.60

$180.00

$228.60

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks:

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. 

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2023018916) for Virtual Learning Class (VLC)
    (b) 
    SkillsFuture (TGS-2023019573) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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