DESIGN THINKING FUNDAMENTALS

DESIGN THINKING FUNDAMENTALS

Funded

Course Duration

16.0 hr(s)

Who Should Attend

  1. Ground Staffs
  2. Supervisors
  3. Managers

Course Overview

Design thinking is a human-centered approach to innovation that integrate the needs of people, the possibilities of technology, and requirements for business success. It focuses on taking action to quickly build out ideas, test and refine. The program will help learners to apply basic design thinking methodologies and execute design thinking processes to challenge norms and conventions in the organisation.

Course Schedule

Next available schedule

See All Schedules

Course Objectives

Upon completion of this course, learners will be able to:

  • Build-up empathy and realise true innovation
  • Internalise the design thinking mindset
  • Create innovative solutions and prototypes
  • Test prototypes in real-world scenarios
  • Review feedback from stakeholders
  • Utilise design thinking to contribute to the organisation

Course Outline

LU1: Overview of Design Thinking

            Importance of Design Thinking

            Converging and Diverging Space

            Six-Step Design Thinking Process

How Organisations Practice Design Thinking

 

LU2: Empathise and Understand

            Design Thinking Methodologies

            Traits of Design Thinker

            Integrate Empathy and Understanding into Design Thinking Process

 

LU3: Defining Needs

            Uncover Opportunities for Applying Design Thinking Across the Organisation

            A Good Problem Statement

            5W+1H Questions – Divergence Phase

            Tips for Gathering the 5W+1H

            Define Needs Through the Stages of Design Thinking Process

 

LU4: Ideating for Solutions

            Metrics for Defining a Successful Implementation of Design Thinking

            Ideate Stage

           

LU5: Prototyping

            Facilitate Development & Execution of Design Concepts Through Prototypes

            Prototype as Part of Design Thinking Process

            Prototype Methodologies

 

LU6: Testing to Validate

            Why Test the Prototype

            Present and Communicate the Design Thinking Outcome

Use Digital Tools for Prototype Test           

Compile Result for Analysis and Improvement

 

LU7: Design Thinking Culture

            Embed Design Thinking Across Organization 

            Methods to Apply Design Thinking to the Organisation

How Design Thinking is Used in Other Organisations 

Certificate Obtained and Conferred by

  • Statement of Attainment from SkillsFuture Singapore (SSG)

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG):

Mapped to Design Thinking Practice (SF) DSN-ACE-3014-1.1

This programme is offered on a modular basis only.

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction & Trainer

English

Trainer : Trainee Ratio is 1: 20

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$624.00

$680.16

$624.00

$680.16

$624.00

$680.16

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$312.00

$368.16

$312.00

$368.16

$187.20

$243.36

For Singapore Citizens aged 40 years and above

$187.20

$243.36

$187.20

$243.36

$187.20

$243.36

 

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents

  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a)     SkillsFuture (TGS-2019504975) for Virtual Learning Class (VLC)
    (b)     SkillsFuture (TGS-2022016057) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees. 

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