JMLAOC: LEADER’S ART OF COLLABORATION
LEADER’S ART OF COLLABORATION
Course Duration
Mode of Assessment
To encourage transfer of learning, the course incorporates:
- Interactive Discussions
- Skill Practices
- Practical Exercises
Who Should Attend
Managers, supervisors, team leads who want to strengthen their collaboration and communication skills and learn to secure buy-in from stakeholders across all levels.
Course Overview
“Successful leadership is about 90% people knowledge and 10% product knowledge.”
The process of becoming comfortable with other people begins with becoming comfortable with ourselves. Learn to connect more effectively across diverse personalities and generational differences, the synergistic techniques that encourage win-win situations and how confrontation can be healthy. Review communication barriers and equip yourself with effective listening skills.
Learn about the art of communication (the way that you talk, listen and interact with people) and how to manage difficult conversations (productive dialog on sensitive topics) to help you collaborate effectively across all levels.
Course Schedule
Next available schedule
Course Objectives
At the end of the course, learners will be able to:
- Discover why an accurate self-assessment is foundational to healthy relationships
- Connect with others more effectively by understanding diversity in personalities & generational differences
- Demonstrate practical, proven strategies for managing conflicts well
- Explore the Intended outcomes of purposeful, focused communications
- Understand the uses for tell-directed vs ask-directed communications
- Identify the barriers to effective listening and apply the Reflective Listening Model
- Understand the Ten Commandments of Confrontation
- How to plan a difficult conversation, acknowledge feelings and emotions
- Intention vs Impact effective listening
Pre-requisites
Participants should be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 5.
Course Outline
- The 5 Strategies to Win with People
- The Mirror Principle, The Lens Principle, The Approachability Principle, The Charisma Principle, The Exchange Principle, The Situation Principle
- The Listening Connection
- High Cost of Conflict & Communication Challenges
- Tell-directed vs ask-directed communications
- Barriers to effective listening
- Reflective Listening Model
- Ten Commandments of Confrontation
- Intention vs Impact Effective Listening
Certificate Obtained and Conferred by
- Participants who have successfully completed this programme will be awarded with a Certificate of Attendance by The John Maxwell Company.
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction & Trainer
English
Trainer: Trainee Ratio is 1: 20
Additional Note
Participants will receive the workshop toolkit which includes:
- Participant Workbooks
- 25 Ways to Win with People book
- Winning with People book
Price
|
Course Fee |
|||||
|
|
Individual Sponsored Trainee |
Company Sponsored Trainee |
|||
|
before GST |
after GST |
before GST |
after GST |
||
|
Full Course Fee |
$850.00 |
$926.50 |
$850.00 |
$926.50 |
|
Remarks
Union Training Assistance Programme (UTAP)
NTUC members enjoy UTAP* benefit of up to $250 each year when you sign up for courses with NTUC LearningHub
* UTAP supports 50% of the course fees paid cap at $250 per year. You must be a union member throughout the course duration and at the time of claim. You must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.
Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
|---|
What Others Also Enrolled In
E-COMMERCE CAMPAIGN MANAGEMENT (ICDL DIGITAL MARKETING)
View detail
TOP EXECUTIVE WSH PROGRAMME (TEWP – ASYNCHRONOUS E-LEARNING)
View detail
GENERATIVE AI FOR BUSINESS PROFESSIONALS: CHATGPT, MEDIA SYNTHESIS, AND BEYOND
View detail
SKILLSFUTURE FOR DIGITAL WORKPLACE 2.0 (SFDW 2.0)- GENERAL (2 DAYS) (CLASSROOM WITH ASYNCHRONOUS E-LEARNING)
View detail
SECURITY SURVEILLANCE MANAGEMENT (PERFORM REMOTE SURVEILLANCE FUNCTION)
View detail
TRANSFORMING MOMENTS INTO MEMORIES SERVICE 101 (CUSTOMER SERVICE EXCELLENCE L1)
View detail
.jpg/ec746521-62ac-dc96-b5ef-5a677afede5f/)
WORKPLACE SAFETY AND HEALTH FOR FOOD AND BEVERAGE OPERATIONS L2
View detail
WSQ DISPLAY CRITICAL THINKING AND ANALYTICAL SKILLS POWERED BY WILEY
View detail