LMSO: PERFORMANCE MANAGEMENT (LEAD AND MANAGE A TEAM OF SECURITY OFFICERS)
PERFORMANCE MANAGEMENT (LEAD AND MANAGE A TEAM OF SECURITY OFFICERS)
Course Duration
Mode of Assessment
2 hours per candidate (role play and oral questions) by NTUC LearningHub
Who Should Attend
This security training course is suitable for anyone who wants to start a career as a Security Supervisor or any Security officer who wants to upgrade themselves with supervisory skills for career advancement opportunities in the Security Industry
Next available schedule
Course Objectives
This course equips the security personnel with knowledge and skills to be able to contribute to the management of security incidents and apply them to the work place.
Pre-requisites
These are the admission requirements:
- Participants with the following competency ratings from the Employability Skills are eligible:
- Listening/Speaking Min. Level 7
- Reading/Writing Min. Level 7
- Numeracy Min Level 7
Course Outline
Plan for performance of security Team
- Identify and determine the purpose, roles, responsibilities and accountabilities of the team of security officers
- Plan work tasks and schedules with security team members to enable achievement of team goals and objectives in accordance with organisational procedures
- Identify and clarify team requirements within the security officers to ensure an accurate interpretation and understanding of work specifications
- Agree on performance measures and requirements with the security team
- Provide appropriate support to the security team as required to identify and resolve problems that may impede its performance
Lead to influence security team performance
- Model positive behaviour and performance to security officers
- Suggest improvements to organisational standards and values which may damage the organisations image using established communications channels
- Encourage security officers to work responsibly and improve performance
- Encourage security officers to work together as a team
- Assist management to ensure ideas and information receive the acceptance and support of other security officers
Assess security team performance
- Monitor competencies of individual security officers and the team systematically to assess progress in achieving security team goals and objectives
- Carry out monitoring of security officers individual and team performance against defined performance criteria in accordance with organisational procedures
- Identify strengths and weaknesses of security officers in the team and assess developmental requirements of security officers in accordance with organisational human resource plan
- Identify variations in the quality of work performance of individual security officers and take positive action to address deficiencies
- Refer to appropriate person(s) for performance issues that cannot be rectified or resolved with individual security officers
Review security team performance
- Provide security officers with constructive feedback, positive support and advice on individual and/or team performance
- Identify areas and priorities for development based on an analysis of assessed performance and skill and knowledge levels against personal and team goals
- Identify and arrange for developmental opportunities to improve security officers individual and team competence
- Review individual and security team goals and objectives regularly to meet changes in client requirements and/or organisational direction
- Recommend development plans for each security officer to appropriate person to identify relevant development activities in accordance with organisational requirements
Certificate Obtained and Conferred by
- Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as –
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction & Trainer
- Practice Performance
- Interview
- Oral Questions
Trainer: Trainee Ratio is 1: 20
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$980.00 |
$1,068.20 |
$980.00 |
$1,068.20 |
$980.00 |
$1,068.20 |
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For Singapore Citizens aged 39 years and below |
$490.00 |
$578.20 |
$490.00 |
$578.20 |
$294.00 |
$382.20 |
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For Singapore Citizens aged 40 years and above |
$294.00 |
$382.20 |
$294.00 |
$382.20 |
$294.00 |
$382.20 |
Funding Eligibility Criteria:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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