WSQ SUPPORT EMPLOYEE WELL-BEING AT THE WORKPLACE (CLASSROOM AND ASYNCHRONOUS E-LEARNING)

WSQ SUPPORT EMPLOYEE WELL-BEING AT THE WORKPLACE (CLASSROOM AND ASYNCHRONOUS E-LEARNING)

Funded

Course Duration

20.0 hr(s)

Mode of Assessment

Written Assessment, Role Play Assessment

Who Should Attend

  • Senior Pharmacy Technician (Pharmacy)
  • Patient Service Senior Associate (Operations)
  • Senior Enrolled Nurse (Nursing)
  • Senior Staff Nurse (Nursing)
  • Senior Physiotherapist
  • Senior Occupational Therapist
  • Senior Speech Therapist

Course Overview

Many organizations have had to restructure due to digitization of the workplace. The need to do so was only accelerated by the ongoing pandemic.  Employees are experiencing many changes to their job descriptions and demands, as well as having to learn new policies and processes. There can be growing tensions with the workspace as with interpersonal relationships with colleagues and customers.  As such, stress has increased to high and unhealthy levels.  As employees are of utmost importance to an organization, leaders or mental wellness champions and the like, would need to do their part to support highly stressed individuals.  This course will teach participants what burnout is about and the dangers it can bring to both individuals and organizations.  Learners then are taught how to identify team-members who are highly stressed and to engage them objectively in conversations about self-care.  In sum, learners will become a good source to support team-members experiencing high levels of stress. 

Course Schedule

Next available schedule

Course Objectives

Upon completing this course, participants will be able to:

  • List and explain 3 key symptoms of burnout
  • Identify staff who is expressing burnout symptoms
  • Engage staff professionally to understand their workplace stressors
  • Examine self-care and duty to perform in team-member
  • Articulate the balance between self-care and duty to perform
  • Advocate effective self-care practices for both short term and long-term stressors

Pre-requisites

The admission requirements are: 
Workplace Literacy and Numeracy (WPLN) Level 6, ITE Higher Nitec qualification and above, and 2 years of work experience

Course Outline

  • LEARNING UNIT 1: UNDERSTANDING AND IDENTIFYING BURNOUT
  • LEARNING UNIT 2: REACHING OUT TO TEAM-MEMBERS
  • LEARNING UNIT 3: ENGAGING STAFF TO PRACTICE SELF-CARE STRATEGIES

Certificate Obtained and Conferred by

  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore.
  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
  • Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: <Physical class>

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$750.00

$817.50

$750.00

$817.50

$750.00

$817.50

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$375.00

$442.50

$375.00

$442.50

$225.00

$292.50

For Singapore Citizens aged 40 years and above

$225.00

$292.50

$225.00

$292.50

$225.00

$292.50

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2022014009) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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