IT16A02: CERTIFIED USABILITY ANALYST (CUA) (SF)
CERTIFIED USABILITY ANALYST (CUA) (SF)
Course Duration
Mode of Assessment
Students who have satisfied the attendance requirement (75%) will be required to sit for a written assessment.
After completing the course, students will also have the option to undertake the Certified Usability Analyst certification (CUATM), conducted by HFI.
Certification Exam Fee:
HFI CUA exam is free for first attempt.
About CUA Certification:
- The CUA exam is only available online.
- It is offered one day per month.
- There is a total of 100 multiple-choice questions, with four available response options.
- A unique online exam is presented to each test-taker by randomly selecting equivalent questions from a larger database of questions.
The CUA certification does not expire since passing the CUA exam demonstrates mastery of the fundamental principles of user-centered design.
Upon passing the CUA exam, successful test-takers will receive:
- An authenticated certificate sent by postal mail.
- A profile in the HFI online CUA Directory, which they can update at any time.
- An invitation to join the CUA group on LinkedIn/Facebook.
- An invitation to join CUA Central, the official online community for CUAs.
Who Should Attend
- User Experience Designer
- User Interface Designer
- Usability practitioners
- Website/Intranet/Application developers
- Interface Designers
- Mobile and Wireless Interaction designers
- Business Analyst
- User Experience Researcher
- Anyone interested to step into the field of UiUx
Course Overview
NTUC LearningHub Course Code: IT16A02
These 4 modules, 7-day accelerated program teaches research-based principles of designing interfaces from the perspective of the end user. Learn how to perform data gathering, task analysis, and usability testing. Pinpoint the usability problems and offer design solutions. The usability analyst brings the critical success factor to bear throughout the development life cycle.
HFI-Certified Usability Analysts certification demonstrates their mastery of the fundamental principles of user-centered design. The following HFI courses provide a solid foundation in this knowledge. These courses have been customized to be applicable to BFSI sector but are equally contextual and relevant to other sectors deploying digital channels to reach and serve their customers.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to gain:
- A solid working understanding of the key foundational research-based insights essential to the UX field and is imperative for design. This course teaches you to apply the key understandings about human vision, intellect, memory, and motor functions directly to design decisions.
- User-centred analysis is the basis for designing software interfaces that are intuitive and easy to use. In this course, you'll learn the methods of analysing user requirements.
- This course draws on the most up-to-date usability research and on the principles of successful visual design. You will learn how to create winning Web sites that balance user performance and visual appeal.
- A critical component of creating a user-centred application is progressive testing. This course provides practical techniques to help you move the design into accordance with the user's needs, limitations, mental models, and cognitive styles.
Pre-requisites
There are no prerequisites to take this course.
Course Outline
Module 1 - User Experience (UX) Foundations:
How good user experience design is dependent on a scientific understanding of how people function. How the key research-based models, insights, and principles in the UX field impact design. This includes aspects of human:
- Vision
- Intellect
- Memory
- Motor control
Various methods that directly apply these models, insights, and principles to design of interactive applications. Variation in users that impact design. Understand the challenges of survey design
- Individual differences
- Disability
- Cultural differences
Sources of research and insights for UX professional. How to tell if you can believe the research. Pathways to excellence in the UX profession
Module 2 -User-Centered Analysis and Conceptual Design:
- Develop a design strategy
- Create user profiles, personas and scenarios
- Develop meaningful interview questions
- Carry out effective interviews
- Understand the challenges of survey design
- Analyze task flow
- Understand and identify primary nouns
- Develop user-driven information architecture
- Engage in user-centered task/tool redesign
Module 3 – The Science and Art of Effective Web and Application Design:
- Identify, select, and implement appropriate navigation models used to build intuitive navigation structures
- Make better decisions and recommendations to improve visual design, including: layout, color, graphics and icons, and text.
- Implement effective usability-based content organization and treatment methods
- Ensure intuitive interaction through appropriate UI control selection and error and feedback design
- Increase design efficiency using Web and application standards
- Extend their UCD sphere of influence into the domains of user experience, accessibility, and cross-cultural design
Module 4 - Practical Usability Testing:
- Survey the scope of usability issues
- Know the four factors that drive your testing
- Know the appropriate test and when to use it
- Learn tests that uncover problems with content organization, task flow, and brand strategy
- Conduct performance-based tests using paper and functioning prototypes
- Review advanced prototype testing that adds precision to your performance measures
- Design and conduct a remote test
- Learn to analyze Web traffic logs
- Review a 10-point checklist of the critical components of a successful usability test plan
Certificate Obtained and Conferred by
- Certificate of Completion from NTUC LearningHub
Upon meeting at least 100% attendance and passing the assessment(s), participants will receive Certificate of Completion from NTUC LearningHub
- External Certification Exam
After completing this course and upon passing the official CUA exam, participants will receive the official certification from HFI. The certification is governed and maintained by HFI.
Additional Details
Mode of Delivery: Virtual Live Class via Zoom
Medium of Instruction: English
Trainer: Trainee ratio is 1:20
Courseware: Canvas
Lab: NA
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
With GST |
Before GST |
With GST |
Before GST |
With GST |
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Full Course Fee
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$4,500.00 |
$4,905.00 |
$4,500.00 |
$4,905.00 |
$4,500.00 |
$4,905.00 |
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For Singapore Citizens aged 39 years and below
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$1,350.00 |
$1,471.50 |
$1,350.00 |
$1,471.50 |
$450.00 |
$571.50 |
|
For Singapore Citizens aged 40 years and above |
$450.00 |
$571.50 |
$450.00 |
$571.50 |
$450.00 |
$571.50 |
Funding Eligibility Criteria:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks:
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
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Absentee Payroll (AP) Funding:
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Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Fine Print:
* UTAP supports 50% of the course fees paid caped at $250 per year. Participant must be a union member throughout the course duration and at the time of claim. Participant must achieve a minimum of 75% attendance for each application and have sat for all prescribed examinations. Other terms and conditions apply.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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