Angie Lim

Modified 1 Month ago.

CHAMPION WORKPLACE EFFECTIVENESS: MANAGEMENT WITH TACT

Funded

Course Duration

7.0 hr(s)

Mode of Assessment

Written Assessment, Practical Performance

Who Should Attend

Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
People leaders who are looking to enhance their communication skills as leaders to motivate, influence and encourage team members
Newly appointed leaders looking to gain a headstart in their leadership journey

Course Overview

This course is targeted at people leaders to enable them to address differing needs of stakeholders and influence behaviours, beliefs or attitudes to achieve desired outcomes and solutions. One key role of a people leader involves working through people and with people to build consensus and successfully achieve common goals.

Tapping on John Maxwell’s 5 Strategies to Win with People, this programme focuses on enabling people leaders to build common grounds, achieve win-win outcomes and develop impactful strategic solutions. Gain core knowledge and skills that are transferrable to the workplace.

Course Schedule

Next available schedule

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Course Objectives

Upon completing this course, participants will be able to:

Establish common purpose of goals to ensure stakeholders’ alignment to achieve intended outcomes
Manage stakeholders’ relationships to ensure achievement of goals and objectives
Apply storytelling to share strategic insights to motivate stakeholders and address concerns
Evaluate compromises and adopt win-win solutions to gain stakeholders’ buy-in
Manage challenges in negotiations that impact desired strategic objectives

Pre-requisites

The admission requirements are:

Read, write, and speak English at WPL Level 8
Have more than 3 years or more of work experience; and
Have at least 3 years’ experience in a supervisory or managerial role
Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.

System Requirement

Must-have:
Please ensure that your computer or laptop meets the following requirements.

Operating system: Windows 10 or MacOS (64 bit or above)
Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
Minimum 20 GB hard disk space
Minimum 8 GB RAM
Webcam (camera must be turned on for the duration of the class)
Microphone
Internet Connection: Wired or Wireless broadband
Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good-to-have:

Wired internet connection
Wired internet will provide you with stable and reliable connection.
Dual monitors
Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not recommended:
Using tablets are not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

LU1: Vision – Build Common Grounds

Build stakeholders consensus and establish alignment of needs and objectives
Manage stakeholders’ relationships to ensure achievement of goals
Understand factors that can impact stakeholder dynamics

LU2: Tact – Achieve Win-win Outcomes

Share strategic insights
Use motivation theories and the use of storytelling to influence
Compromise with win-win solutions to balance the interests of stakeholders

LU3: Influence: Impact Strategic Outcomes

Manage challenging negotiations to achieve strategic objectives
Adopt conflict management strategies
Understand different types of conflict handling styles

Certificate Obtained and Conferred by

Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Influence CCS-IFL-A001-1.

Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class

Price

Course Fee and Government Subsidies
	Individual Sponsored		Company Sponsored
	Individual Sponsored		Non-SME		SME
	Before GST	After GST	Before GST	After GST	Before GST	After GST
Full Course Fee (For Foreigners and those not eligible for subsidies)	$350.00	$381.50	$350.00	$381.50	$350.00	$381.50
For Singapore Citizens aged 39 and below and For all Singapore Permanent Residents (The minimum age for individual sponsored trainees is 21 years)	$175.00	$206.50	$175.00	$206.50	$105.00	$136.50
For Singapore Citizens aged 40 years and above	$105.00	$136.50	$105.00	$136.50	$105.00	$136.50

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must achieve at least 75% attendance.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must achieve at least 75% attendance.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

This course is eligible for Union Training Assistance Programme (UTAP).
NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
SkillsFuture (TGS-2023035566) for Virtual Live Class (VLC) via Zoom or Physical Class
Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.
Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

Course Code

IOMWT

Course Overview
Course Schedule
Course Objectives
Pre-requisites
Course Outline
Certificate Obtained and Conferred by
Additional Details

Before Funding 350

Please contact us through our enquiry form if there are no schedules available.

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IOMWT: CHAMPION WORKPLACE EFFECTIVENESS: MANAGEMENT WITH TACT

CHAMPION WORKPLACE EFFECTIVENESS: MANAGEMENT WITH TACT

Course Duration

Mode of Assessment

Who Should Attend

Course Overview

Course Schedule

Course Objectives

Pre-requisites

Course Outline

Certificate Obtained and Conferred by

Additional Details

What Others Also Enrolled In

PROTECTED AREA