IOFWC: COACH FOR WORKPLACE PERFORMANCE: FUNDAMENTALS OF WORKPLACE COACHING
COACH FOR WORKPLACE PERFORMANCE: FUNDAMENTALS OF WORKPLACE COACHING
Course Duration
Mode of Assessment
Written Assessment, Practical Performance
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
- People leaders who are looking to enhance their communication skills as leaders to motivate, influence and encourage team members
- Newly appointed leaders looking to gain a headstart in their leadership journey
Course Overview
Coaching and Mentoring are 2 common approaches in the workplace to enhance performance of individuals in the workplace. People leaders play an important role to help team members become productive individuals who contribute to the overall organisational and team goals.
Learn how to enable team members to have self-awareness and take ownership of their actions and performance by leveraging on their strengths. This course further aid learners to differentiate between Coaching and Mentoring and how to use them synergistically to maximise potential of team members.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Evaluate individual team members' strengths, capabilities, and learning styles to guide personalised developmental interventions.
- Facilitate open discussions within a coaching environment that enables team members to set goals and development plans.
- Advise team members on formulating comprehensive career development plans and recommend ambitious stretch goals aligned with organisational objectives.
- Apply motivation and reinforcement concepts to empower team members' enthusiasm for surpassing their goals.
- Acquire coaching and mentoring techniques to empower team members, fostering a culture of continuous development.
- Provide ongoing feedback that reinforces positive behaviours and nurtures performance and growth.
- Leverage organisational learning and development policies and procedures to facilitate continuous improvement in team performance.
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 5
- Have more than 1 year or more of work experience; and
- Have at least 1 year’ experience in a supervisory or managerial role
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
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System Requirement |
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Must-have:
Good-to-have:
Not recommended: |
Course Outline
LU1: Empower Team Members to Set Goals
- Success factors for workplace goals
- Psychological safety, emotional intelligence and diversity & equity for a thriving workplace
- Uncover personal strengths and weaknesses
- Customise Coaching approach to meet individual needs
- Setting different types of goals and accountability
LU2: Align Team Goals with Organisational Goals
- Optimise organisation success through team goals
- Integrate diverse perspectives in goal setting
- Set and achieve stretched goals
- Effective performance reviews
LU3: Synergise with Coaching and Mentoring
- Coaching vs Mentoring
- Different context of Coaching and Mentoring in the workplace
- Synergistic use of Coaching and Mentoring
- Using the GROW model
LU4: Enhance Performance with Personal Development Plans
- Different types of feedback
- Listening and questioning techniques
- Importance of continuous improvement
- Feedback techniques for continuous improvement
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Developing People CCS-DVP-I002-1.
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
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Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$550.00 |
$599.50 |
$550.00 |
$599.50 |
$550.00 |
$599.50 |
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For Singapore Citizens aged 39 and below |
$275.00 |
$324.50 |
$275.00 |
$324.50 |
$165.00 |
$214.50 |
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For Singapore Citizens aged 40 years and above |
$165.00 |
$214.50 |
$165.00 |
$214.50 |
$165.00 |
$214.50 |
Funding Eligibility Criteria
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
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Individual Sponsored Trainee |
Company Sponsored Trainee |
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SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
| Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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