Angie Lim

Modified 1 Month ago.

LEADING WITH STAKEHOLDERS IN MIND

Funded

Course Duration

7.0 hr(s)

Mode of Assessment

Written Assessment, Practical Performance

Who Should Attend

Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
People leaders who are looking to enhance their communication skills as leaders to motivate, influence and encourage team members
Newly appointed leaders looking to gain a headstart in their leadership journey

Course Overview

In a dynamic working environment, stakeholders includes not only colleagues and shareholders, but also customers, employees, suppliers, the local community, and the environment that consider the needs, perspectives, and interests of all individuals and groups who are impacted by an organisation's decisions and actions.

This course aims to equip leaders and supervisors with the necessary skills to build consensus with stakeholders to achieve desired outcomes on matters of strategic importance. This involves developing and implementing strategies to create a buy-in with the relevant stakeholders and incorporating their feedback into strategic decision making.

Course Schedule

Next available schedule

See All Schedules

Course Objectives

Upon completing this course, participants will be able to:

Develop and establish strategies whilst leading stakeholders in mind
Lead and influence stakeholders towards common objectives using motivational psychology
Manage stakeholders influence by evaluating opportunities and risks
Harness performance by establishing accountability and commitment
Drive innovation and approach on conflict management strategies
Adopt a long-term stakeholder-focused approach to achieve long-term strategic outcomes

Pre-requisites

The admission requirements are:

Read, write, and speak English at WPL Level 7
Have more than 2 years or more of work experience; and
Have at least 2 years’ experience in a supervisory or managerial role
Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.

System Requirement

Must-have:
Please ensure that your computer or laptop meets the following requirements.

Operating system: Windows 10 or MacOS (64 bit or above)
Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
Minimum 20 GB hard disk space
Minimum 8 GB RAM
Webcam (camera must be turned on for the duration of the class)
Microphone
Internet Connection: Wired or Wireless broadband
Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good-to-have:

Wired internet connection
Wired internet will provide you with stable and reliable connection.
Dual monitors
Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not recommended:
Using tablets are not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

LU1: Develop and Establish Strategies Whilst Leading Stakeholders in Mind

Establish strategic goals and challenges among key stakeholders
Drive behavioural changes in stakeholders
Motivational factors to influence stakeholders

LU2: Manage Stakeholders Influence by Evaluating Opportunities and Risk

Diagnose stakeholder management factors
Drive and gain commitment from stakeholders towards common goal
Craft a resilient stakeholder management strategy

LU3: Drive Innovation and Approach on Conflict Management Strategies

Anticipate and pre-empt strategic challenges
Facilitate and develop innovative ideas
Manage accountability and responsibility

Certificate Obtained and Conferred by

Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Influence CCS-IFL-A001-1.

Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class

Price

Course Fee and Government Subsidies
	Individual Sponsored		Company Sponsored
	Individual Sponsored		Non-SME		SME
	Before GST	After GST	Before GST	After GST	Before GST	After GST
Full Course Fee (For Foreigners and those not eligible for subsidies)	$280.00	$305.20	$280.00	$305.20	$280.00	$305.20
For Singapore Citizens aged 39 and below and For all Singapore Permanent Residents (The minimum age for individual sponsored trainees is 21 years)	$140.00	$165.20	$140.00	$165.20	$84.00	$109.20
For Singapore Citizens aged 40 years and above	$84.00	$109.20	$84.00	$109.20	$84.00	$109.20

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must achieve at least 75% attendance.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must achieve at least 75% attendance.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

This course is eligible for Union Training Assistance Programme (UTAP).
NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
SkillsFuture (TGS-2023035576) for Virtual Live Class (VLC) via Zoom or Physical Class
Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.
Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

Course Code

IOLSM

Course Overview
Course Schedule
Course Objectives
Pre-requisites
Course Outline
Certificate Obtained and Conferred by
Additional Details

Before Funding 280

Please contact us through our enquiry form if there are no schedules available.

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IOLSM: LEADING WITH STAKEHOLDERS IN MIND

LEADING WITH STAKEHOLDERS IN MIND

Course Duration

Mode of Assessment

Who Should Attend

Course Overview

Course Schedule

Course Objectives

Pre-requisites

Course Outline

Certificate Obtained and Conferred by

Additional Details

What Others Also Enrolled In

PROTECTED AREA