SYSTEMS AND WORK PROCESS IMPROVEMENT AT SUPERVISORY LEVEL (L3)

SYSTEMS AND WORK PROCESS IMPROVEMENT AT SUPERVISORY LEVEL (L3)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

Written Assessment, Oral Questioning, Written Test

Who Should Attend

For individuals working in the food and beverage industry who need to meet the demand of the industry through improving process.

Course Overview

Systems and work process improvement is a critical aspect of organizational success in today's dynamic business environment. It involves identifying opportunities for enhancing efficiency, quality, and overall effectiveness within the existing processes, as well as implementing changes to drive continuous improvement. This programme will focus on the key elements of continuous process improvement, process redesign, implementation of the redesigned process, and documentation of improvement activities.

Course Schedule

Next available schedule

Course Objectives

Upon completing this course, participants will be able to:

  1. Describe the process relationship, process continuous improvement’s principles and methodologies
  2. Analyse the processes for waste or non-value activities to facilitate redesigning the processes
  3. Implement the changes to the processes and resolve issues encounter
  4. Communicate through appropriate means on the team’s key performance indicators to the work teams
  5. Report outcomes of the implemented improvement activities

Pre-requisites

The admission requirements are:

  • Possess at least a GCE ‘O’ Levels or equivalent or
  • Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) and Workplace Numeracy (WPN) at Level
  • Be able to read, write and speak in English (WLPN Level 4 and above)

Course Outline

LU1: All about Process Continuous

  • Describe the process relationship, process continuous improvement’s principle and methodologies

LU2: Redesigning the Process

  • Analyse the processes for waste or non-value activities to facilitate redesigning the processes

LU3: Implementation of Redesigned Process

  • Implement the changes to the processes and resolve issues encountered
  • Communicate through appropriate means on the team’s key performance indicators to the work teams
  • Apply appropriate means to communicate to the work teams the key performance indicators to be achieved

LU4: Documentation of the Improvement Activities

  • Report outcomes of the implemented improvement activities

Certificate Obtained and Conferred by

  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [code name i.e., FSS-SPI-3013-1.1 Systems and Work Processes Improvement-3].
     
  • Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20

Mode of Delivery: Physical class

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST 

Before GST 

After GST 

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$580.00

$632.20

$580.00

$632.20

$580.00

$632.20

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$290.00

$342.20

$290.00

$342.20

$174.00

$226.20

For Singapore Citizens aged 40 years and above

$174.00

$226.20

$174.00

$226.20

$174.00

$226.20

 

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a)
    SkillsFuture (TGS-2023020553) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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