IOBER: BUILDING EFFECTIVE RELATIONSHIPS WITH STAKEHOLDERS
BUILDING EFFECTIVE RELATIONSHIPS WITH STAKEHOLDERS
Course Duration
Mode of Assessment
Written Assessment, Oral Questioning, Written Test
Who Should Attend
New Team leads, supervisors and junior managers
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Appraise Team Structures and Development Methods
- Identify and set shared goals to achieve team and/or organisational objectives
- Apply Appropriate Communication Styles and Interpersonal Communication Techniques for diverse personality types, needs and communication styles
- Develop partnership with key stakeholders to achieve win-win outcomes
- Adapt Diverse Interaction methods to cater to team needs and motivation
- Facilitate Team for Problem-solving
- Apply Persuasion Methods to Resolve Workplace Issues
- Develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
- Appraise Virtual Collaboration Tools and Platforms to facilitate virtual collaboration to enhance productivity
- Provide Feedback to Guide Team Members to Overcome Workplace Challenges Positively
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 4
- Manipulate numbers at WPN Level 4
Course Outline
LU1: Lead Team Effectively
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Learners will be able to appraise team structures and development methods
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Identify and set shared goals to achieve team and/or organisational objectives
LU2: Enhance Team Communications
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Learners learn to apply appropriate communication styles and interpersonal communication techniques for diverse personality types, needs and communication styles
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Develop partnership with key stakeholders to achieve win-win outcomes
LU3: Advance Team Effectiveness
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Learner will learn to adapt diverse interaction methods to cater to team needs and motivation
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Facilitate team for problem solving
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Apply persuasion methods to resolve workplace issues
LU4: Deepen Team Collaboration
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Learner will learn how to develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
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Appraise virtual collaboration tools and platforms to facilitate virtual collaboration to enhance productivity
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Provide feedback to guide team members to overcome workplace challenges
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Collaboration CCS-CLB-I001-1
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Physical class
Price
Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$200.00 |
$218.00 |
$200.00 |
$218.00 |
$200.00 |
$218.00 |
For Singapore Citizens aged 39 years and below |
$100.00 |
$118.00 |
$100.00 |
$118.00 |
$60.00 |
$78.00 |
For Singapore Citizens aged 40 years and above |
$60.00 |
$78.00 |
$60.00 |
$78.00 |
$60.00 |
$78.00 |
Funding Eligibility Criteria
Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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