CROWD AND TRAFFIC CONTROL MANAGEMENT (CONDUCT CROWD AND TRAFFIC CONTROL)

CROWD AND TRAFFIC CONTROL MANAGEMENT (CONDUCT CROWD AND TRAFFIC CONTROL)

Funded

Course Duration

17.5 hr(s)

Mode of Assessment

An assessment (1 hour 30 minutes) will be conducted at the end of the module by POLWEL

Who Should Attend

This security training course is suitable for security officers or guards who would like to gain new skills in their job to enhance their career advancement opportunities.

What's In It for Me

  • Gain knowledge and skills in understanding and monitor crowd behaviour.
  •  Understand regulatory traffic rules.
  •  Be able to use signals to control traffic confidently.

Next available schedule

Course Objectives

This module provides participant with the knowledge and skills in understanding and monitoring crowd behaviour for efficient crowd control. Upon completion of this module, participant will be equipped with the necessary and relevant knowledge on regulatory traffic rules and signals in dealing with traffic control.

Pre-requisites

The admission requirement is:

  • Minimum secondary 2 education

   OR

  • Participant with the following competency ratings from the Employability Skills is eligible:
    • Listening/Speaking Min. Level 4
    • Reading/Writing Min. Level 4
    • Numeracy Min. Level 4

  OR

  • Participant may also be required to undergo a pre-qualifying test during registration.

  OR

  • Participant who have taken WSQ Basic Licensing Units (Handle Security Incidents & Services and Provide Guard & Patrol Services either under WSQ or NSRS) is also eligible.
  • Hardware & Software
    This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download

Course Outline

Preparing for crowd and traffic control duties

  • Organisational procedures relating to clarification of work assignments
  • Crowd and traffic control duties
  • Use of equipment
  • Organisational procedures relating to inspection of venue to meet customer and site requirements
  • Setting up demarcation of lines and signages
  • Organisational procedures relating to handling of problems

Conducting crowd control

  • Organisational procedures in dealing with enforcing lines of demarcation and signages
  • Organisational procedures relating to monitoring of crowd behaviour
  • Understanding crowd behaviour
  • Organisational procedures in dealing with troublemakers
  • Knowing which authorities to contact in cases of distress or accidents
  • Understanding which type of assistance to provide to persons in distress
  • Safety procedures when managing crowds
  • Use of appropriate equipment
  • Organisational procedures relating to crowd dispersal

Conducting traffic control

  • Organisational procedures in dealing with traffic control
  • Organisational procedures in dealing with enforcing lines of demarcation and signages
  • Knowing of site requirements
  • Organisational procedures in dealing with monitoring of vehicles
  • Understanding of regulatory traffic rules and signals
  • Organisational procedures in dealing with handling of vehicle incidents and accidents
  • Provision of assistance to individuals in distress
  • Use of equipment
  • Provision of assistance to authorities
  • Organisational procedures in dealing with the dispersal of vehicles

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-SOP-1004-1.1 Crowd and Traffic Control Management.

Additional Details

Medium of Instruction & Trainer

  • Theory (30%) – Knowledge, Comprehension & Discussion
  • Practical (60%) – Role-play, demonstration & case study
  • Revision (10%)

Trainer: Trainee Ratio is 1: 20

Price

NTUC LHUB must receive payment by 31st December 2023 (8% GST applies)
[You are encouraged to make payment ahead of time]

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$485.00

$523.80

$485.00

$523.80

$485.00

$523.80

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$242.50

$281.30

$242.50

$281.30

$145.50

$184.30

For Singapore Citizens aged 40 years and above

$145.50

$184.30

$145.50

$184.30

$145.50

$184.30

Payments received by NTUC LHUB from 1st January 2024 (9% GST applies)

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$485.00

$528.65

$485.00

$528.65

$485.00

$528.65

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$242.50

$286.15

$242.50

$286.15

$145.50

$189.15

For Singapore Citizens aged 40 years and above

$145.50

$189.15

$145.50

$189.15

$145.50

$189.15

 

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

 Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. 

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2019502977) for Virtual Learning Class (VLC)
    (b) 
    SkillsFuture (TGS-2020505840) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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