GUARD AND PATROL, ACCESS CONTROL MANAGEMENT (PROVIDE GUARD AND PATROL SERVICES AND OPERATE BASIC SECURITY EQUIPMENT)

GUARD AND PATROL, ACCESS CONTROL MANAGEMENT (PROVIDE GUARD AND PATROL SERVICES AND OPERATE BASIC SECURITY EQUIPMENT)

Funded

Course Duration

26.0 hr(s)

Mode of Assessment

Role–Play (POLWEL)

Oral Interview (POLWEL)

Who Should Attend

The WSQ Guard and Patrol, Access Control Management course is suitable for any person who meets the regulatory requirement to be licensed as a security officer according to the Private Security Industry Act 2007.

It is designed for individuals working in the security industry, including security officers, supervisors/ managers, and those seeking career opportunities in security. The course provides essential skills and knowledge in guard and patrol services, access control management, and basic security equipment operation. It caters to different experience levels and aligns with WSQ certification requirements.

What's In It for Me

Learners who enroll in the WSQ Guard and Patrol, Access Control Management course can expect several benefits and learning outcomes, including:

  1. Comprehensive understanding of guard and patrol services: The course provides learners with a deep understanding of the principles, techniques, and best practices related to guard and patrol services. They will gain knowledge about effective patrolling strategies, incident response, and the importance of maintaining a safe and secure environment.

  1. Proficiency in operating basic security equipment: Participants will acquire practical skills in operating and managing basic security equipment used in access control management. This includes hands-on training in utilizing surveillance systems, alarm systems, and other security devices effectively.

  1. Effective access control management: The course equips learners with the skills to manage access control systems, including monitoring access points, verifying credentials, and implementing security protocols. They will understand the importance of access control in preventing unauthorized entry and maintaining the overall security of premises.

Course Overview

This course provides learners with the necessary abilities and knowledge to meet the Technical, Skills, and Competency Standards of Guard and Patrol at Level 1 proficiency and Access Control Management at Level 2 proficiency. By the end of this course, participants will be able to:

  • Prepare for duty, complying with legal requirements and operating appropriate equipment.
  • Perform static guarding duties, including identifying and reporting various situations.
  • Identify and manage prohibited and hazardous items effectively.
  • Handle inquiries, requests, and offenses according to organizational procedures.
  • Conduct patrol duties using mobile reporting devices, addressing incidents of theft.
  • Operate a card access system, including identifying, responding to, and reporting unauthorized entries.
  • Issue access cards in accordance with organizational procedures.
  • Utilize Automatic Visitor Management and Access Control Systems to identify unauthorized entries and explain reporting procedures.
  • Perform basic troubleshooting for the card access reader.
  • Understand the role, responsibilities, and operation of the alarm monitoring system.
  • Understand the role, responsibilities, and operation of the CCTV system, including knowledge of biometrics and automatic number plate recognition.

Upon completion of the course, learners will have the necessary skills and knowledge to fulfill their responsibilities effectively in guard and patrol services and access control management.

Course Schedule

Next available schedule

Course Objectives

The WSQ Guard and Patrol, Access Control Management course equips learners with essential skills and knowledge in providing guard and patrol services and operating security equipment. By the end of the course, participants will be able to apply appropriate procedures for guard and patrol activities and effectively operate access control equipment. This training prepares individuals for their roles in guard and patrol services and access control management.

Pre-requisites

To be eligible for this course, applicants must meet one of the following requirements:

  • Minimum secondary 2 education
  • Attain the following competency ratings from the Employability Skills:
    • Listening / Speaking: Minimum Level 4
    • Reading / Writing: Minimum Level 4
    • Numeracy: Minimum Level 4

Course Outline

Learning Unit 1: Prepare for Duty and Off Duty

  • Prepare for duties and operate appropriate equipment according to organizational procedures.
  • Understand the legal framework and clarify duties with appropriate authorities.
  • Return equipment to the appropriate authorities.

Learning Unit 2: Conduct Guard and Patrol Duties

  • Follow guarding procedures and identify stakeholders.
  • Identify different situations during guard and patrol activities.
  • Adhere to reporting procedures for incidents during guard and patrol activities.

Learning Unit 3: Operate Access Control Equipment

  • Operate access control equipment and handle unauthorized entries.
  • Follow access card issuance procedures and operate visitor management systems.
  • Troubleshoot access card reader issues and report faults to supervisors.

Learning Unit 4: Operate Intruder Alarm Monitoring System

  • Understand the role and responsibilities of operating the alarm monitoring equipment.
  • Operate the alarm monitoring equipment according to organizational procedures.

Learning Unit 5: Operate CCTV Monitoring System

  • Understand the role and responsibilities of operating the CCTV equipment.
  • Operate the CCTV systems according to organizational procedures, including knowledge of biometrics and automatic number plate recognition.

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-SOP-1007-1.1 & SEC-TEM-2001-1.1

Additional Details

Medium of Instruction: English

Trainer to trainee ratio: 1:20

Mode of Delivery: Interactive Lectures / Group Discussions / Role-Plays

Price

NTUC LHUB must receive payment by 31st December 2023 (8% GST applies)
[You are encouraged to make payment ahead of time]

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$470.00

$507.60

$470.00

$507.60

$470.00

$507.60

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$235.00

$272.60

$235.00

$272.60

$141.00

$178.60

For Singapore Citizens aged 40 years and above

$141.00

$178.60

$141.00

$178.60

$141.00

$178.60

Payments received by NTUC LHUB from 1st January 2024 (9% GST applies)

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

With GST 

Before GST 

With GST 

Before GST 

With GST 

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

$470.00

$512.30

$470.00

$512.30

$470.00

$512.30

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

$235.00

$277.30

$235.00

$277.30

$141.00

$183.30

For Singapore Citizens aged 40 years and above

$141.00

$183.30

$141.00

$183.30

$141.00

$183.30

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2023020522) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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