Course Duration

8.0 hr(s)

Mode of Assessment

Survey Monkey assessments will be conducted by NTUC LearningHub (Online).

Who Should Attend

All employees in a workplace should attend as everyone has a responsibility to contribute to a safe and respectful work environment. It is important for both employers and employees to understand their rights and responsibilities should harassment occur at the workplace. This programme focuses on equipping employees with skills to recognise workplace harassment (such as sexual harassment, racial harassment and bullying), and know what steps can be taken if you are victimized. Suitable for leaders, executives, supervisors, managers, HR and non-HR personnel and union members.

Course Overview

This course enables you to acquire the abilities and knowledge relating to Handle Workplace Harassment (Legislations and Rights).

At the end of this course, you will be able to:

  • Be aware of Workplace Harassment and what victim or affected persons can do.
  • Manage Workplace Harassment according to organization policies and procedures.

Course Schedule

Next available schedule

Course Objectives

1. Awareness on Workplace Harassment (4 hrs)

  • Types of Workplace Harassment (focus on verbal and non-verbal communication causing harassment, alarm and distress, racial and gender discrimination, cyber bullying, stalking and sexual harassment)
  • Responses to Workplace Harassment

2. Managing Workplace Harassment (4 hrs)

  • Managing Workplace Harassment
  • Reaching out and supporting the ‘victim’
  • Referring ‘victim’ for professional help


  • Minimum secondary 2 education

If you have the following competency ratings from the Employability Skills are eligible:

  • Listening/Speaking Min. Level 4
  • Reading/Writing Min. Level 4
  • Numeracy Min. Level 4

Course Outline

Awareness of Workplace Harassment

  • What is Workplace Harassment?
  • Different types of Workplace Harassment
  • Protection from Harassment Act
    • Causing harassment, alarm and distress
    • Causing fear or provocation of violence
    • Unlawful stalking
    • Doxxing
    • Penalties and Liability under POHA for Acts of Harassment in Singapore
    • Other Remedies Provided under the POHA
      • Remedies for victims of harassment e.g. Protection Order
      • Remedies for victims of falsehood e.g. Stop publication order

  • The Protection from Harassment Courts e.g. For claims of damages up to $20,000 and applications for POs
  • Common Myths about Workplace Harassment and Why It Should be Addressed.
  • Real Cases – For Discussion
  • Association of Women for Action and Research (AWARE) - Workplace Harassment and Sexual Assault Advisory
  • What Affected Persons Can Do
    • Taking Charge of Yourself
    • Responding to Harassment
      • Dealing with harassment yourself
      • Getting formal and informal help
      • Going to the Court or Police

Managing of Workplace Harassment

  • Core Values of Organization
  • Principles to Guide Employers/ Leaders in Managing Workplace Harassment
  • What Employers/Leaders Can Do
    • Develop a harassment prevention policy
    • Provide information and training on Workplace Harassment
    • Organization roles in managing harassment at the workplace
    • Measures to prevent harassment by external customers/clients
    • Implement reporting and response procedures

Certificate Obtained and Conferred by

  • Statement of Attainment (SOA) from NTUC LearningHub will be issued for each module graded competent.
  • Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction and Trainer to Trainee Ratio

Lectures via PowerPoint Presentation Slides

Illustrative Videos

Participative Case Studies

Q & A Discussion with real-time feedback from Trainer

Assessment – Survey Monkey

Trainer:Trainee ratio is Min. 1:12 and Max. 1:20



Course Fee


Individual Sponsored Trainee

Company Sponsored Trainee

before GST

after GST

before GST

after GST

Full Course Fee





No course fee funding (UTAP upon approval)

Funding Eligibility Criteria:


Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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