INFORMATION COLLECTION (PERFORM INVESTIGATION ACTIVITIES IN COMPLIANCE WITH LEGAL REQUIREMENTS)

INFORMATION COLLECTION (PERFORM INVESTIGATION ACTIVITIES IN COMPLIANCE WITH LEGAL REQUIREMENTS)

Funded

Course Duration

42.0 hr(s)

Mode of Assessment

Assessment – POLWEL-2hrs (oral questioning and roleplay)

Who Should Attend

Learners who wish to be Private Investigator (PI), must attend this course to obtain their PI licence in order to conduct investigations. (E.g., matrimonial cases, insurance claims, commercial fraud, and others.)

What's In It for Me

  • Gain knowledge and skills to perform investigative activities in compliance with legal requirements.
  • Be able to conduct surveillance competently.
  • Be able to prepare and submit investigation reports and give evidence in court confidently.

Next available schedule

Course Objectives

The objective of this course is to equip participant with the knowledge and skills to perform investigation activities in compliance with legal requirement and be able to apply them to the workplace. This course or competency unit consists of 5 CEs :

CE1: Interpret job roles and responsibilities of investigator

CE2: Comply with legislative requirements when conducting investigation assignments

CE3: Conduct surveillance

CE4: Prepare and submit investigation log sheet

CE5: Give evidence in court

Pre-requisites

These are the admission requirements:

  • Be able to listen and speak in English at ESS Level 3
  • Be able to read and write in English at ESS Level 3
  • Be able to manipulate numbers at ESS Level 3
  • Have good communication and interpersonal skills

Course Outline

Interpret job roles and responsibilities of investigator

  • Understand the different types of services provided by the investigation agencies and the roles of the investigator
  • Identify and explain the duties and responsibilities of an investigator within the investigation agency
  • Identify and interpret the relevant sections of legislative and regulatory requirements that govern the investigation activities
  • Understand the code of ethics of the investigation sector and how they apply to investigation activities

Comply with legislative requirements when conducting investigation assignments

  • Engage in discussion with project executive to clarify understanding of the details of the case brief
  • Create an investigation log sheet as a record for taking notes and as reference for use when giving evidence in court
  • Prepare appropriate logistic supplies required for investigation activities
  • Comply with relevant legislative and regulatory requirements when carrying out investigation case

Conduct surveillance

  • Determine the appropriate surveillance activities and make preparation to carry out surveillance activities to obtain required evidence
  • Establish communication channels with project executive in accordance with organisational procedures
  • Assess the ground before carrying out actual surveillance activities
  • Carry out observation on surveillance site(s) according to organisation procedures, that are within the bounderies of:
    • Legislative guidleines
    • Investigation objectives
    • Health and safety requirements
    • Investigation code of ethics
  • Operate surveillance equipment to capture relevant evidence in accordance with:
    • Investigation objectives
    • Legislative requirements
  • Apply appropriate observation techniques when conducting surveillance activities
  • Take corrective action to address unexpected situations according to organisational procedures
  • Conclude surveillance according to organisation procedures

Prepare and submit investigation log sheet

  • Document the information gathered during investigation work clearly and accurately by:
    • Recording all investigation events in the log sheet
    • Ensuring the information recorded is according to approved organisation format
  • Complete log sheet factually and objectively according to the information gathered
  • Observe the rules of evidence when handling physical evidences which form part of the case investigation
  • Present completed log sheet to project executive according to organisational procedures which may include:
    • Submitting log sheet within required timeframe
    • Ensuring supporting evidences / materials such as photographs are attached
    • Keeping a copy of the log sheet for personal reference

Give evidence in court

  • Prepare self (investigator) on the day of official proceedings by:
    • Bringing along personal (investigator) notebook / log sheet which contain all information arising from investigation
    • Ensuring proper attire when attending official proceedings
    • Ensuring relevant evidence are organised for presentation in official proceedings
  • Make preparation to attend official proceedings which includes going through relevant documents and records of investigation prior to appearance in official proceedings:
    • Seeking any clarifications or doubts from appropriate person
    • Knowing what to say when in court
  • Observe strict official proceeding protocol and follow instructions given by officials
  • Give evidence clearly and based on facts
  • When in doubt, seek permission to make reference from facts recorded in log sheet before proceeding to give evidence

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-IFM-1003-1.1 Information Collection.

Additional Details

Medium of Instruction & Trainer

English

Trainer: Trainee Ratio is 1: 20

Price

NTUC LHUB must receive payment by 31st December 2023 (8% GST applies)
[You are encouraged to make payment ahead of time]

 

Individual Sponsored

Company Sponsored

Non-SME

SME

Before GST

With GST

Before GST

With GST

Before GST

With GST

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

 $    905.00

 $    977.40

 $    905.00

 $    977.40

 $    905.00

 $    977.40

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

 $    452.50

 $    524.90

 $    452.50

 $    524.90

 $    271.50

 $    343.90

For Singapore Citizens aged 40 years and above

 $    271.50

 $    343.90

 $    271.50

 $    343.90

 $    271.50

 $    343.90

             

Payments received by NTUC LHUB from 1st January 2024 (9% GST applies)

 

Individual Sponsored

Company Sponsored

Non-SME

SME

Before GST

With GST

Before GST

With GST

Before GST

With GST

For foreigners and all others who are not eligible for subsidies in the next two categories below (Full Course Fee)

 $    905.00

 $    986.45

 $    905.00

 $    986.45

 $    905.00

 $    986.45

For Singapore Citizens & PRs:
(a) individually-sponsored trainees aged 21-39 years
(b) company-sponsored trainees aged 39 years & below

 $    452.50

 $    533.95

 $    452.50

 $    533.95

 $    271.50

 $    352.95

For Singapore Citizens aged 40 years and above

 $    271.50

 $    352.95

 $    271.50

 $    352.95

 $    271.50

 $    352.95

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

 Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. 

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a) 
    SkillsFuture (TGS-2019503017) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. 

Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

 

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