MANAGE CROSS FUNCTIONAL AND CULTURALLY DIVERSE TEAMS (SYNCHRONOUS E-LEARNING).

MANAGE CROSS FUNCTIONAL AND CULTURALLY DIVERSE TEAMS (SYNCHRONOUS E-LEARNING).

Funded
Course Duration
16.0 hr(s)

Course Overview

Acquire the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution.

Hybrid Work Environment

Managers are increasingly expected to manage diverse teams across separate workplace boundaries.  Acquire skills required to manage workplace diversity through understanding different functions and diversity to create a positive physical and virtual work environment for work teams to leverage on their diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution in a hybrid work environment.

Course Schedule

Next available schedule

Course Objectives

On completion of this unit, the participant will be able to perform the following:

  • Assess diversity issues that have implications on a work team working towards common goals and objectives
  • Align diverse work teams towards common goals and objectives
  • Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy
  • Establish a positive work culture in a diverse work team
  • Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  • Establish a system to facilitate communication among members within a diverse work team

Hybrid Work Environment

On completion of this unit, the participant will be able to perform the following:

  1. Assess diversity issues that have implications on a hybrid work team working towards common goals and objectives
  2. Align diverse hybrid work teams towards common goals and objectives
  3. Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy
  4. Establish a positive work culture in a diverse work team functioning across different workspace
  5. Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  6. Establish a system to facilitate communication among members within a diverse work team functioning in a hybrid work environment

Pre-requisites

These are the admission requirements:

  • Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
  • Be able to manipulate numbers at a proficiency level not lower than the ES WSQ Workplace Numeracy (WPN) Level 4

Certificate Obtained and Conferred by

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)

Additional Details

Medium of Instruction & Trainer

Trainer: Trainee Ratio is 1:20

 Price:

For Classes commencing until 31st Dec 2021

 

Individual Sponsored

Company Sponsored

Non-SME

SME

Before GST

With GST

Before GST

With GST

Before GST

With GST

Full Course Fee (For International Students)

 $500.00

$535.00 

 $500.00

$535.00 

 $500.00

$535.00 

For Singapore Citizens and PRs

 $260.00

$295.00 

 $260.00

$295.00 

 $50.00

$85.00

For Singapore Citizens aged 40 years and above

 $50.00

$85.00

 $50.00

$85.00 

 $50.00

$85.00 

For Classes commencing on or after 1st Jan 2022

 

Individual Sponsored

Company Sponsored

Non-SME

SME

Before GST

With GST

Before GST

With GST

Before GST

With GST

For International Students (Full Course Fee)

 $500.00

$535.00 

 $500.00

$535.00 

 $500.00

$535.00 

For Singapore Citizens and PRs

 $250.00

 $285.00

 $250.00

 $285.00

 $150.00

 $185.00

For Singapore Citizens aged 40 years and above

 $150.00

 $185.00

 $150.00

 $185.00

 $150.00

 $185.00

 

Funding Eligibility Criteria:

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
    • Trainee must achieve at least 75% attendance
    • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

 

Remarks:

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding

 

PSEA:

  • Eligible Singapore Citizens can use their Post-Secondary Education Account (PSEA) funds to offset course fee payable after funding

 

UTAP:

  • NTUC Members can enjoy up to 50% funding (capped at $250 per year) under Union Training Assistance Programme (UTAP)

Absentee Payroll (AP) Funding:

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year
  • AP funding will be computed based on the actual number of training hours attended by the trainee
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

 

Terms and conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.

 

Prices are subject to other LHUB miscellaneous fees.

 

What Others Also Enrolled In