PRODUCTIVITY OPTIMISATION AT OPERATIONAL LEVEL (L2)

PRODUCTIVITY OPTIMISATION AT OPERATIONAL LEVEL (L2)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

Written Assessment, Case Study

Who Should Attend

This course aims to equip individuals working in the food and beverage industry who need to meet the demand of the industry through improving process.

Course Overview

Productivity optimisation has become increasingly important in the food and beverage industry. In the highly competitive and fast-paced industry, it is crucial for individuals to work efficiently and effectively to meet the demand of the industry through improving processes. By enhancing productivity, individuals can then achieve better results, improve quality of work and improve organisation success. 

Course Schedule

Next available schedule

Course Objectives

Upon completing this course, participants will be able to:

  • Associate the need for productivity improvement to productivity performance data
  • Discuss the factors affecting productivity improvement through tracking of productivity performance
  • Explain techniques and tools for workplace productivity improvement
  • Relate the importance of quality and efficiency assurance to provide feedbacks on improving productivity and processes

Pre-requisites

The admission requirements are: 

  • Read, write, and speak English at WPL Level 3 
  • Manipulate numbers at WPN Level 3
  • Min 2 years of relevant experience in Food services or related industry

Course Outline

LU1: Productivity improvement

  • Definition and benefits of productivity improvement
  • Current state of productivity and need for improvement
  • Roles of employees in promoting productivity
  • Components, methods and tools to collect and analyse performance data
  • Methods of data collection
  • Role of data in driving productivity improvement initiatives

LU2: Monitor productivity performance

  • Performance tracking system
  • Data collection and analysis
  • Factors affecting productivity improvement
  • Reporting and communication

LU3: Implement productivity and process initiatives

  • Evaluate techniques and tools for workplace productivity improvement

LU4: Provide feedback for productivity and process improvement

  • Monitoring and updating SOP
  • Importance of communicating feedback
  • Implementing improvement and continuous improvement

Certificate Obtained and Conferred by

  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [code name i.e., FSS-PIN-2023-1.1 Productivity Optimisation for Food and Beverages Operation].
  • Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: <Physical class>

Price

Course Fee and Government Subsidies

  

Individual Sponsored 

Company Sponsored 

 

Non-SME 

SME 

Before GST 

After GST 

Before GST 

After GST

Before GST 

After GST

Full Course Fee
(For Foreigners and those not eligible for subsidies)

$580.00

$632.20

$580.00

$632.20

$580.00

$632.20

For Singapore Citizens aged 39 years and below
and
For all Singapore Permanent Residents
(The minimum age for individual sponsored trainees is 21 years)

$290.00

$342.20

$290.00

$342.20

$174.00

$226.20

For Singapore Citizens aged 40 years and above

$174.00

$226.20

$174.00

$226.20

$174.00

$226.20

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses

  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee 

Company Sponsored Trainee 

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP: 

  • This course is eligible for Union Training Assistance Programme (UTAP).
  • NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

PSEA: 

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    (a)
    SkillsFuture (TGS-2023020056) for Face-to-Face class
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility. 
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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