IT11A07: SERVICENOW CITIZEN DEVELOPMENT PROGRAMME: BUILD LOW-CODE APPS QUICKLY (SF)
SERVICENOW CITIZEN DEVELOPMENT PROGRAMME: BUILD LOW-CODE APPS QUICKLY (SF)
Course Duration
Mode of Assessment
Written Assessment, Practical Performance
Who Should Attend
Any individual who wants to learn about low-code development on ServiceNow to help improve their business processes. No prior knowledge in development is needed.
What's In It for Me
- Get an introductory understanding of the ServiceNow platform
- Develop low-code applications on the ServiceNow platform using App Engine Studio as a low-code/citizen developer
- Learn and build interactive user interfaces for low-code applications
- Understand the purpose and usage of low-code workflows within applications to automate tasks, notifications, approvals and more
- Make the most of data by crafting reports and dashboards
- Learn best practices of building low-code applications in accordance with platform security and governance
- Get insights into other advanced capabilities on the ServiceNow platform to enhance low-code applications
Course Overview
This is a fundamental-level course intended for individuals with little to no technical background to learn more about the low-code development using the ServiceNow platform to improve business processes. The course provides a detailed overview of the applications development from design specifications, building, testing and deployment.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will gain a comprehensive, up-to-date and in-depth knowledge of the following:
- Get an introductory understanding of the ServiceNow platform
- Develop low-code applications on the ServiceNow platform using App Engine Studio as a low-code/citizen developer
- Learn and build interactive user interfaces for low-code applications
- Understand the purpose and usage of low-code workflows within applications to automate tasks, notifications, approvals and more
- Make the most of data by crafting reports and dashboards
- Learn best practices of building low-code applications in accordance with platform security and governance
- Get insights into other advanced capabilities on the ServiceNow platform to enhance low-code applications
Pre-requisites
We recommend that attendees of this course have the following prerequisites:
- General IT knowledge
- No prior coding experience required
Hardware & Software
This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download
System Requirement |
Must-have:
Good-to-have:
Not recommended: |
Course Outline
- MODULE 1: Introduction to Citizen Development
- MODULE 2: ServiceNow Basics
- MODULE 3: Creating an App with Data on ServiceNow
- MODULE 4: Creating an Experience
- MODULE 5: Creating Flows with Flow Designer
- MODULE 6: Application Security
- MODULE 7: Reports
- MODULE 8: Introduction to Integrations
- MODULE 9: Automated Testing
- MODULE 10: Other Platform Features + Resource Sharing (Virtual Agent, AI/ML, ATF, Reporting)
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [ICT-DIT-3002-1.1 Applications Development].
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
- External Micro-Certification
After completing this course and upon passing the official “ServiceNow Micro-Certification Assessment”, candidates will receive Welcome to ServiceNow Micro-Certification & Citizen Developer Application Creator Micro-Certification. The certifications are governed and maintained by ServiceNow.
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:25
Mode of Delivery: Physical class
Price
Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$900.00 |
$981.00 |
$900.00 |
$981.00 |
$900.00 |
$981.00 |
For Singapore Citizens aged 39 years and below |
$270.00 |
$294.30 |
$270.00 |
$294.30 |
$90.00 |
$114.30 |
For Singapore Citizens aged 40 years and above |
$90.00 |
$114.30 |
$90.00 |
$114.30 |
$90.00 |
$114.30 |
Funding Eligibility Criteria
Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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