SITE RELIABILITY ENGINEERING FOUNDATION (SF)

SITE RELIABILITY ENGINEERING FOUNDATION (SF)

Funded

Course Duration

16.0 hr(s)

Mode of Assessment

  • Students will be required to complete and pass an online assessment during class. 
  • External Certification Exam

After registration, students will receive a DevOps exam voucher 3 days before the date of course commencement from NTUC LHUB. After completing the course with 75% attendance achieved, students can proceed to register and sit for the official “DevOps Site Reliability Engineering Foundation” exam on DevOps Institute online portal. Students must complete the exam within the validity date of the exam voucher.

DevOps Site Reliability Engineering Foundation Exam Details

No. of Questions: 40

Question Format: Multiple-choice

Exam Duration: 60 minutes

Passing Score: 26 out of 40 (65%)

Who Should Attend

Individuals starting or leading a move towards increased reliability • Individuals interested in modern IT leadership and organizational change approaches • Business Managers & Stakeholders • Consultants • Change Agents • DevOps Practitioners • IT Directors • IT and Business Management Developers • Product Owners • Scrum Masters • Software Engineers • Site Reliability Engineers • System Integrators • Tool Providers

Course Overview

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The goal is to create ultra-scalable and highly reliable distributed software systems.

This course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

Course Schedule

Next available schedule

Course Objectives

Upon completing this course, participants will achieve an understanding of:

  • The history of SRE and its emergence at Google
  • The inter-relationship of SRE with DevOps and other popular frameworks
  • The underlying principles behind SRE
  • Service Level Objectives (SLO’s) and their user focus
  • Service Level Indicators (SLI’s) and the modern monitoring landscape
  • Error budgets and the associated error budget policies
  • Toil and its effect on an organization’s productivity
  • Some practical steps that can help to eliminate toil
  • Observability as something to indicate the health of a service
  • SRE tools, automation techniques and the importance of security
  • Anti-fragility, our approach to failure and failure testing
  • The organizational impact that introducing SRE bring

Pre-requisites

Knowledge, Skills & Experience

  • Prior knowledge of DevOps, which can be achieved by attending:
      • IT14A05 - DevOps Foundation
  • It is recommended that participants have prior working experience or knowledge in IT software development or IT industry operations.
  • Hardware & Software
    This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download

System Requirement

Must Have:

Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
  • Minimum 20 GB hard disk space.
  • Minimum 8 Gb RAM
  • Webcam (The camera must be turned on for the duration of the class)
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.

  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:
Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

Module 1: SRE Principles & Practices

  • What is Site Reliability Engineering?
  • SRE & DevOps: What is the Difference?
  • SRE Principles & Practices

Module 2: Service Level Objectives & Error Budgets

  • Service Level Objectives (SLO’s)
  • Error Budgets & Error Budget Policies

Module 3: Reducing Toil

  • What is Toil?
  • Why is Toil Bad?
  • Doing Something About Toil

Module 4: Monitoring & Service Level Indicators

  • Service Level Indicators (SLI’s)
  • Monitoring & Observability

Module 5: SRE Tools & Automation

  • Automation Focus
  • Hierarchy of Automation Types
  • Secure Automation
  • Automation Tools

Module 6: Anti-Fragility & Learning from Failure

  • Why Learn from Failure
  • Benefits of Anti-Fragility
  • Shifting the Organizational Balance

Module 7: Organizational Impact of SRE

  • Why Organizations Embrace SRE
  • Patterns for SRE Adoption
  • Sustainable Incident Response
  • Blameless Post-Mortems
  • SRE & Scale

Module 8: SRE, Other Frameworks, Trends

  • SRE & Other Frameworks
  • SRE Evolution
  • Additional Sources of Information

Certificate Obtained and Conferred by

  • Certificate of Completion from NTUC LearningHub
    Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

  • Statement of Attainment (SOA) from SkillsFuture Singapore
    After passing the assessment(s), participants will receive a SOA from SkillsFuture Singapore, certifying that they have achieved the following Competency Standard(s):
  • ICT-DIT-3011-1.1 Quality Engineering

  • External Certification
    After completing this course and passing the official “DevOps Site Reliability Engineering Foundation” certification exam, candidates will receive a Certified Site Reliability Engineering Foundation certification from DevOps Institute. The certification is governed and maintained by DevOps Institute.

You will be awarded with the following digital badge(s) upon passing the official DevOps Site Reliability Engineering Foundation exam:


 

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20

Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class (F2F)

Courseware:  Learner’s Resources on DevOps Institute Portal

Price

Course Fee and Government Subsidies

 

Individual Sponsored

Company Sponsored

Non-SME

SME

Before GST

After GST

Before GST

After GST

Before GST

After GST

Full Course Fee

(For Foreigners and those not eligible for subsidies)

$ 1,400.00

 $ 1,526.00

 $ 1,400.00

 $ 1,526.00

 $ 1,400.00

 $ 1,526.00

For Singapore Citizens aged 39 and below

and

For all Singapore Permanent Residents

(The minimum age for individual sponsored trainees is 21 years)

 $    700.00

 $    826.00

 $    700.00

 $    826.00

 $    420.00

 $    546.00

For Singapore Citizens aged 40 years and above

 $    420.00

 $    546.00

 $    420.00

 $    546.00

 $    420.00

 $    546.00

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility for this course, visit:
    SkillsFuture (TGS-2022015257for Virtual Learning Class (VLC)​ and Face-to-Face class ​
  • Scroll down to "Keyword Tags" to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.
  • Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

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