SREPRAC: SITE RELIABILITY ENGINEERING PRACTITIONER_NON-FUNDED
SITE RELIABILITY ENGINEERING PRACTITIONER_NON-FUNDED
Course Duration
Who Should Attend
- Anyone focused on large-scale service scalability and reliability
- Anyone interested in modern IT leadership and organizational change approaches
Course Overview
The SRE (Site Reliability Engineering) Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediations.
The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.
The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.
Course Schedule
Next available schedule
Course Objectives
At the end of the course, the following learning objectives are expected to be achieved:
- Practical view of how to successfully implement a flourishing SRE culture in your organization.
- The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them.
- The organizational impact of introducing SRE.
- Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks.
- Building security and resilience by design in a distributed, zero-trust environment.
- How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture?
- Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage.
- Why is Platform Engineering so important in building consistency and predictability of SRE culture?
- Implementing practical Chaos Engineering.
- Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents.
- Perspective of why SRE can be considered as the purest implementation of DevOps.
- SRE Execution model
- Understanding the SRE role and understanding why reliability is everyone’s problem.
Pre-requisites
- Knowledge, Skills & Experience
It is highly recommended that learners attend the SRE Foundation course with an accredited DevOps Institute Education Partner and earn the SRE Foundation certification prior to attending the SRE Practitioner course and exam. An understanding and knowledge of common SRE terminology, concepts, principles and related work experience are recommended.
- Hardware & Software
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
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System Requirement |
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Must-have: Please ensure that your computer or laptop meets the following requirements.
Good-to-have:
Not recommended:
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Course Outline
Module 1: SRE Anti-patterns
- Rebranding Ops as SRE
- Users notice an issue before you do
- Measuring until my Edge
- False positives are worse than no alerts
- Configuration management trap for snowflakes
- The Dogpile: Mob incident response
- Point fixing
- Production Readiness Gatekeeper
- Fail-Safe really?
Module 2: SLO is a Proxy for Customer Happiness
- Define SLIs that meaningfully measure the reliability of a service from a user’s perspective
- Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis
- Use error budgets to help your team have better discussions and make better data-driven decisions
Module 3: Building Secure, Scalable and Reliable Systems
- SRE and their role in Building Secure and Reliable systems
- Design for Changing Architecture
- Fault tolerant Design
- Design for Security
- Design for Resiliency
- Design for Reliability
Module 4: Full-Stack Observability
- Modern Apps are Complex & Unpredictable
- Slow is the new down
- Pillars of Observability
- Using OpenTelemetry
Module 5: Platform Engineering and AIOPs
- Taking a Platform Centric View
- AIOps - A Bigdata view to go from reactive to proactive to predictive management
- Technology becomes more human through ML, allowing ubiquitous self-service
Module 6: SRE and Incident Response Management
- SRE Key Responsibilities towards incident response
- DevOps & SRE and ITIL
- OODA and SRE Incident Response
- Closed Loop Remediation and the Advantages
- Swarming – Food for Thought
Module 7: DiRT and Chaos Engineering
- Disaster Recovery Testing
- Fault Injection
- Chaos Engineering
- Tools that can be instrumented for Chaos Engineering
Module 8: SRE is the Purest form of DevOps
- Key Principles of SRE
- SREs help increase Reliability across the spectrum
- Metrics for Success
- Possible implementation Model
- Culture and Behavioral Skills are key
- SRE Case Study
Certificate Obtained and Conferred by
- Certificate of Completion from NTUC LearningHub
Upon meeting 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub. - External Certification Exam
After completing this course with at least 75% attendance and upon passing the official “DevOps Site Reliability Engineering Practitioner” certification exam, candidates will receive a Certified Site Reliability Engineering Practitioner certification from DevOps Institute. The certification is governed and maintained by DevOps Institute.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom
Price
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Company Sponsored Trainee |
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before GST |
with GST |
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with GST |
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Full Course Fee |
$2,100.00 |
$2,289.00 |
$2,100.00 |
$2,289.00 |
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
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