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Modified 5 Days ago.

BUILDING EFFECTIVE RELATIONSHIPS WITH STAKEHOLDERS

Funded

Course Duration

7.0 hr(s)

Mode of Assessment

Written Assessment, Oral Questioning, Written Test

Who Should Attend

New Team leads, supervisors and junior managers

Course Schedule

Next available schedule

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Course Objectives

Upon completing this course, participants will be able to:

Appraise Team Structures and Development Methods
Identify and set shared goals to achieve team and/or organisational objectives
Apply Appropriate Communication Styles and Interpersonal Communication Techniques for diverse personality types, needs and communication styles
Develop partnership with key stakeholders to achieve win-win outcomes
Adapt Diverse Interaction methods to cater to team needs and motivation
Facilitate Team for Problem-solving
Apply Persuasion Methods to Resolve Workplace Issues
Develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
Appraise Virtual Collaboration Tools and Platforms to facilitate virtual collaboration to enhance productivity
Provide Feedback to Guide Team Members to Overcome Workplace Challenges Positively

Pre-requisites

The admission requirements are:

Read, write, and speak English at WPL Level 4
Manipulate numbers at WPN Level 4

Course Outline

LU1: Lead Team Effectively

Learners will be able to appraise team structures and development methods
Identify and set shared goals to achieve team and/or organisational objectives

LU2: Enhance Team Communications

Learners learn to apply appropriate communication styles and interpersonal communication techniques for diverse personality types, needs and communication styles

Develop partnership with key stakeholders to achieve win-win outcomes

LU3: Advance Team Effectiveness

Learner will learn to adapt diverse interaction methods to cater to team needs and motivation
Facilitate team for problem solving
Apply persuasion methods to resolve workplace issues

LU4: Deepen Team Collaboration

Learner will learn how to develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
Appraise virtual collaboration tools and platforms to facilitate virtual collaboration to enhance productivity
Provide feedback to guide team members to overcome workplace challenges

Certificate Obtained and Conferred by

Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Collaboration CCS-CLB-I001-1
Certificate of completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

Additional Details

Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Physical class

Price

Course Fee and Government Subsidies
	Individual Sponsored		Company Sponsored
	Individual Sponsored		Non-SME		SME
	Before GST	After GST	Before GST	After GST	Before GST	After GST
Full Course Fee (For Foreigners and those not eligible for subsidies)	$200.00	$218.00	$200.00	$218.00	$200.00	$218.00
For Singapore Citizens aged 39 years and below and For all Singapore Permanent Residents (The minimum age for individual sponsored trainees is 21 years)	$100.00	$118.00	$100.00	$118.00	$60.00	$78.00
For Singapore Citizens aged 40 years and above	$60.00	$78.00	$60.00	$78.00	$60.00	$78.00

Funding Eligibility Criteria

Individual Sponsored Trainee

Company Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
Trainee must pass all prescribed tests / assessments, and attain 100% competency
NTUC LearningHub reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses
Trainee must pass all prescribed tests / assessments, and attain 100% competency
NTUC LearningHub reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria

Remarks

Individual Sponsored Trainee

Company Sponsored Trainee

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

UTAP:

This course is eligible for Union Training Assistance Programme (UTAP).
NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.
Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim.

Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.

Prices are subject to other LHUB miscellaneous fees.

Course Code

IOBER

Course Schedule
Course Objectives
Pre-requisites
Course Outline
Certificate Obtained and Conferred by
Additional Details

Before Funding 200

Please contact us through our enquiry form if there are no schedules available.

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IOBER: BUILDING EFFECTIVE RELATIONSHIPS WITH STAKEHOLDERS

BUILDING EFFECTIVE RELATIONSHIPS WITH STAKEHOLDERS

Course Duration

Mode of Assessment

Who Should Attend

Course Schedule

Course Objectives

Pre-requisites

Course Outline

Certificate Obtained and Conferred by

Additional Details

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