HSIS: INCIDENT RESPONSE (HANDLE SECURITY INCIDENTS AND SERVICES)
INCIDENT RESPONSE (HANDLE SECURITY INCIDENTS AND SERVICES)
Course Duration
Mode of Assessment
- Oral Questions
- Role Plays
- Written Assessments
Who Should Attend
This is a mandatory Security Training module for anyone who aspires or wants to start a career as a Security Officer.
What's In It for Me
- Mandatory module for individuals pursuing employment in the unarmed security sector.
- The Handle Security Incidents and Services enhanced module equips participants with the skills and knowledge to handle security incidents.
- Focuses on effective handling of security incidents.
- Provides competence in performing basic guard and patrol services.
- Builds confidence in participants' abilities.
Course Overview
The Handle Security Incidents and Services enhanced course is designed to introduce aspiring Security Officers to prevalent security incidents and the requisite protocols for their safe and effective resolution or reporting to relevant stakeholders. This comprehensive program encompasses an array of crucial subjects as outlined below:
- Operating Environment
- Incident Response
- Preventive Actions
- Principles of Fire Emergencies
- Fire Outbreak Management
- Responding to Criminal Incidents
- Managing Criminal Incidents
- Dealing with Bomb Threats
- Reporting Security Incidents
In addition to these components, the enhanced module equips learners with strategies to manage disorderly and inappropriate behavior, employing diverse de-escalation techniques for effective resolution.
Next available schedule
Course Objectives
By the end of this course, participants will have achieved the following objectives:
- Comprehend operational necessities during security incidents.
- Effectively manage incidents involving suspected offenses, adhering to organizational protocols.
- Proficiently address fire outbreaks in accordance with organizational guidelines.
- Skillfully manage situations involving specific bomb threats, especially when the location of suspicious items is known, following organizational procedures.
- Report security incidents promptly to the appropriate authorities.
Pre-requisites
To be eligible for this course, applicants must meet one of the following requirements:
- Minimum secondary 2 education
- Attain the following competency ratings from the Employability Skills:
- Listening / Speaking: Minimum Level 4
- Reading / Writing: Minimum Level 4
- Numeracy: Minimum Level 4
- You will need to own a Smartphone with internet connection and QR code scanner function (this shall be used during the POLWEL assessment)
Course Outline
Learning Unit 1: Understanding Security Incidents and Services
- Operating Environment
- Incident Response
- Preventive Actions
Learning Unit 2: Respond to Security Incidents
- Principles of Fire
- Handle Fire Outbreak
- Responding and Handling to Incidents involving Crime
- Handle Bomb Threats
Learning Unit 3: Report Security Incidents
- Reporting Security Incidents to Relevant Parties
- Handle Disorderly and Unacceptable Behaviour
Certificate Obtained and Conferred by
- Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent. SOA reflected as SEC-ICM-1003-1.1 Incident Response.
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Face to Face Physical Class
Price
Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$445.00 |
$485.05 |
$445.00 |
$485.05 |
$445.00 |
$485.05 |
For Singapore Citizens aged 39 years and below |
$222.50 |
$262.55 |
$222.50 |
$262.55 |
$133.50 |
$173.55 |
For Singapore Citizens aged 40 years and above |
$133.50 |
$173.55 |
$133.50 |
$173.55 |
$133.50 |
$173.55 |
Funding Eligibility Criteria
Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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