PIL2: PROBLEM IDENTIFICATION L2
![](/documents/39367/2925891/PI2+Problem+Identification+L2.jpg/a4ffbb0f-481a-67de-ed48-a26864791d4c?t=1676853747715)
PROBLEM IDENTIFICATION L2
Course Duration
Mode of Assessment
Assessment is to be conducted under SSGs current standards for the specific framework. There are 2 assessment methods in this module:
- Written Assessment
- Case Study
Who Should Attend
This course is developed for individuals who wish to develop their abilities in identifying problems and responding more effectively within their area of work.
Course Overview
Acquire techniques in problem-solving and decision making, including root cause analysis of problem, generating, and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
Course Schedule
Next available schedule
Course Objectives
Successful candidates will be able to acquire the necessary knowledge and skills on the following:
- Define and differentiate between the terms – problem, change, planned change, symptoms, deviation from norm or standard operating procedure.
- Recognise possible sources of problem(s) and symptom(s) of potential problem(s) at the workplace.
- Identify deviations from organisational norm and SOPs based on symptom(s) identified.
Pre-requisites
- Speak, Listen, Read and Write English at WPL Level 4 or equivalent
- Manipulate numbers at WPN Level 4 or equivalent
Course Outline
This course aims to enhance the skills of learners to acquire techniques in problem-solving and decision-making, including root cause analysis of problems, generating, and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within their own circle of influence.
Certificate Obtained and Conferred by
Statement of Attainment (SOA) from SkillsFuture Singapore (SSG)
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction & Trainer:
- Lectures and hands-on practical sessions, Group discussions and sharing, Individual and group presentations, and Role Play.
- Trainer: Trainee Ratio is 1: 20
Course Fees:
Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$300.00 |
$327.00 |
$300.00 |
$327.00 |
$300.00 |
$327.00 |
For Singapore Citizens aged 39 years and below |
$150.00 |
$177.00 |
$150.00 |
$177.00 |
$90.00 |
$117.00 |
For Singapore Citizens aged 40 years and above |
$90.00 |
$117.00 |
$90.00 |
$117.00 |
$90.00 |
$117.00 |
Funding Eligibility Criteria:
Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks:
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserve the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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