FECEW: FACILITATE EFFECTIVE COMMUNICATION AND ENGAGEMENT AT THE WORKPLACE (ES-IP-301G-1) (SYNCHRONOUS E-LEARNING)
FACILITATE EFFECTIVE COMMUNICATION AND ENGAGEMENT AT THE WORKPLACE (ES-IP-301G-1) (SYNCHRONOUS E-LEARNING)
Course Duration
Mode of Assessment
Written Question, Role Play
Who Should Attend
The job role(s)/ occupations that this module would be relevant to, may include all occupational roles in all industries, although the primary target audience would be those with some responsibilities for the work of others, usually related to an organisational sub-set of functions.
Course Overview
Effective communication with stakeholders can anticipate challenges and build alignments to the new changes in strategy. it is important to collaborate with stakeholders to draw up effective communication strategies and channels. Aligning goals and values across the organization to achieve greater success reduces duplication of tasks thereby increasing productivity.
Understanding the different communication styles helps supervisors to be inclusive and foster relationship and minimise misunderstandings.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Collaborate with stakeholders
- Consider legal and ethical issues
- Develop communication plans
- Display communication techniques and behaviours
- Identify underlying issues in a team
- Develop plan to implement organisational strategic priorities and direction
- Apply emotional intelligence on self
- Maintain self-development
Pre-requisites
The admission requirements are:
- No prior experience or knowledge required
- Min 18 years old
- Primary school level onwards
- Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Course Outline
Learning Unit 1: Develop Organisational Process to Communicate Improvement Strategies
- Collaborate with stakeholders
- Consider legal and ethical issues
- Develop communications
- Display communication techniques and behaviours
Learning Unit 2: Support Implementation of Improvement Strategies
- Identify underlying issues
- Develop plan to implement organisational strategic priorities and directions
Learning Unit 3: Develop Self and Team to Support Improvement Strategies
- Apply emotional intelligence on self
- Maintain self-development
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [code name i.e., FSS-PDV-4002-1.1 Effectiveness Management L4].
- Certificate of completion from NTUC LearningHub
Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: <Physical class>
Price
Course Fee and Government Subsidies |
||||||
|
Individual Sponsored |
Company Sponsored |
||||
|
Non-SME |
SME |
||||
Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
|
Full Course Fee |
$300.00 |
$327.00 |
$300.00 |
$327.00 |
$300.00 |
$327.00 |
For Singapore Citizens aged 39 years and below |
$150.00 |
$177.00 |
$150.00 |
$177.00 |
$90.00 |
$117.00 |
For Singapore Citizens aged 40 years and above |
$90.00 |
$117.00 |
$90.00 |
$117.00 |
$90.00 |
$117.00 |
Funding Eligibility Criteria
Individual Sponsored Trainee |
Company Sponsored Trainee |
|
|
Remarks
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
PSEA:
|
Absentee Payroll (AP) Funding:
|
Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
---|
What Others Also Enrolled In
COMMUNICATE AND RELATE EFFECTIVELY AT THE WORKPLACE (ES-IP-101G-1) (SYNCHRONOUS E-LEARNING)
View detailFACILITATE EFFECTIVE COMMUNICATION AND ENGAGEMENT AT THE WORKPLACE (ES-IP-301G-1) (SYNCHRONOUS E-LEARNING)
View detailWORKFORCE DIVERSITY AND INCLUSION L6 (MANAGE CROSS FUNCTIONAL AND CULTURALLY DIVERSE TEAMS)
View detail