Accolades & Milestones

Accolades

Icon

2023

  • CEO Insights Asia
    Singapore's Top 10 Leaders in Professional Training and Coaching

  • CX Asia Excellence Awards
    Honorary Mention for Best Use of Mobile Award
    Honorary Mention for Best Brand Experience Award

  • ESG Business Awards
    Economic Empowerment Award - Singapore
    Community Health Outreach Programme Award - Singapore

  • HR Asia Award
    Best Companies to Work for in Singapore

  • HRM Asia Readers' Choice Awards
    Gold for Best Corporate Learning and Development Provider
    Silver for Best Corporate Training Provider

  • ICDL The Digital Skills Standard
    Social Impact Partner of the Year

  • Influential Brands
    Top Brand for Continuing Education & Training Institute
    Top Employer for Continuing Education & Training Institute

  • Ministry of Health Holdings
    COVID-19 Resilience Medal

  • National Awards (COVID-19)
    President's Certificate of Commendation (COVID-19)

  • Singapore Business Review Technology Excellence Award
    Digital – Training and Development

  • Snowflake
    Data for Good Award

  • The Straits Times, Singapore’s Best Employers
    Top 5 Best Employers under the Education Category, and Top 60 Best Employers Across the Board

  • Training Industry
    Top IT & Technical Training Watch List

Icon

2022

  • Contact Centre Association of Singapore, 22nd International Contact Centre Awards
    Silver – Best In-House Contact Centre of the Year (Under 20 Seats)
    Bronze – Best Contact Centre Sales/Revenue Based Programme

    Bronze – Customer Experience (CX) Mystery Shopper (Voice)

  • HR Asia Award​
    Best Companies to Work for in Asia​

  • HRM Asia Readers’ Choice Awards
    Gold for Best Corporate Learning & Development Provider

  • Singapore Business Review Technology Excellence Award
    AI – Human Resource Technology Trophy

  • The Straits Times, Singapore’s Best Employers
    Top 200 Best Employers

  • Influential Brands
    Top Brand for Continuing Education & Training Institute

  • Training Industry
    Top IT & Technical Training Watch List

  • VMware Learning​
    Partner of the Year 2022 South East Asia Korea

Icon

2021

  • HR Asia Award
    Best Companies to Work for in Asia (Singapore Region)

  • HRM Asia Readers’ Choice Awards
    Gold for Best Corporate Learning & Development Provider
    Silver for Best Corporate Training Provider

  • Influential Brands
    Top Brand for Continuing Education and Training Institute​

  • 15th Singapore HR Awards
    Silver Standard for Employee Engagement

Icon

2020

  • HRM Asia Readers’ Choice Awards
    Gold for Best Corporate Training Provider

  • Influential Brands
    Top Brand for Continuing Education & Training Institute

Icon

2019

  • HRM Asia Readers’ Choice Awards
    Silver for Best Corporate Learning & Development Provider
    Silver for Best Corporate Training Provider

Icon

2018

  • Singapore HR Awards
    Fair & Inclusive Employment Practices Category​

Our Story

2023
  • NTUC LearningHub (NTUC LHUB) held its first Workplace Safety and Health (WSH) Conference, titled 'Integrating Absolute Worker Health: Cultivating Healthier and Safer Workplaces’. Industry experts presented a series of talks to keep WSH professionals informed about the latest trends and developments in the field.
  • NTUC LHUB launched the brand identity 'NTUC LearningHub for Workplace Safety and Health' as part of our ongoing pursuit of new initiatives to drive skills training and lifelong employability in the WSH space across sectors.
  • To support the Malay Muslim workforce in skills development, NTUC LHUB signed a Memorandum of Understanding (MoU) with the Singapore Malay Chamber of Commerce and Industry (SMCCI) at the Jobs & Skills Carnival @ South East event.
  • NTUC LHUB and the Tourism Management Institute of Singapore (TMIS) have forged a partnership to launch six exciting new courses aimed at uplifting Singapore’s tourism sector. With a focus on sustainability, holistic wellness, regenerative tourism, digital technology, and more, these courses will help upskill and reskill tourism professionals. At the launch event, the ‘NTUC LearningHub for Tourism’ sector brand identity was unveiled to champion skills training and workforce development in the tourism industry.
  • NTUC LHUB was the first Continuing Education and Training provider in Singapore to partner with the Cyber Security Agency of Singapore (CSA) to offer relevant training programmes in cybersecurity, starting with the launch of the 'Cyber Awareness for Employees Workshop’.
  • As a key player in the NTUC Training and Placement Ecosystem, NTUC LHUB participated in the inaugural NTUC Company Training Committee (CTC) Symposium, which highlighted key outcomes of CTCs in help companies drive business and workforce transformation plans, and recommendations arising from the NTUC #EveryWorkerMatters Conversations.
  • NTUC LHUB was appointed as one of the training partners by the Infocomm Media Development Authority to grow and nurture Information and Communications talent in areas including Artificial Intelligence and Analytics, as part of the Jobs Transformation Map (JTM).
  • The Healthcare Academy, a collaboration between Healthcare Services Employees’ Union, NTUC’s e2i (Employment and Employability Institute) and NTUC LHUB, partnered with the National University Health System (NUHS) to launch the NUHS Academy, where NTUC LHUB will provide training to upskill NUHS’ workforce.
  • In partnership with Hikvision Singapore, NTUC LHUB was the appointed training provider to deliver cutting-edge Hikvision Certified Security Associate (HCSA) Certification courses, covering topics such as CCTV, Video Management Software, Access Control, Thermal Design Tools, and Maintenance.
  • In collaboration with ServiceNow, a leading global digital workflow company, NTUC LHUB introduces digital skills courses to the Singaporean workforce, commencing with the ‘Citizen Development by ServiceNow’ course.
  • NTUC LHUB embarked on a partnership with the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS) to roll out Singapore's first sustainability-focused MICE and event professional certification programme.
  • As part of NTUC’s Training and Placement ecosystem, NTUC LHUB signed a MoU with the Advanced Manufacturing Employees’ Union (AMEU), alongside other partners such as NTUC’s e2i, Bosch Rexroth, and Nanyang Polytechnic. Under the MoU, NTUC LHUB will provide consultation to AMEU’s unionised companies on their training needs.
  • The NTUC LearningHub Retail Institute (LHUB Retail Institute) was officially launched by Mr Ng Chee Meng, Secretary-General, National Trades Union Congress (NTUC), at the ‘Retail Reimagined: Insights and Innovations to Ride the Waves of Transformation’ event. The LHUB Retail Institute aims to uplift Singapore’s retail sector and help the industry to retain, nurture, and attract talent. During the event, NTUC LHUB signed a MoU with seven leading organisations in Singapore’s retail sector to develop a progressive career development plan aligned with the Jobs Transformation Map for Retail.
  • NTUC LHUB unveiled our sector branding for retail, ‘NTUC LearningHub for Retail’, to reinforce NTUC LHUB’s commitment to the retail sector and our continual efforts to champion a culture of lifelong learning.
  • In support of Workforce Singapore’s Jobs Transformation Map (JTM) for Retail and the Jobs Skills Integrator for Retail (JSIT-R) launch, NTUC LHUB and the establishment of the LHUB Retail Institute reinforces our position as the key training partner to bridge the gap in skills aggregation.
  • Mr Jeremy Ong, CEO of NTUC LHUB, has been recognised as one of Singapore's Top 10 Leaders in Professional Training and Coaching by CEO Insights Asia magazine. In his interview with CEO Insights, Jeremy discussed how he is leveraging his experience in technology to create digital and workplace transformation strategies that champion continuous learning.
  • In partnership with UOB, NTUC LHUB had the pleasure of hosting Ms Rahayu Mahzam, Senior Parliamentary Secretary, Ministry of Health, and Ministry of Law, to officiate the launch of the ‘Inclusive Customer Experience – Making a Difference for Persons Living with Dementia’ training programme. With support from the Agency for Integrated Care (AIC), NTUC’s e2i and unions, the programme aims to equip frontline banking employees with the skills to better serve customers living with dementia and caregivers.
  • NTUC LHUB and the Professional Convention Management Association (PCMA) embarked on a new partnership to support event professionals with skills development opportunities. This includes the introduction of the Digital Event Strategist certification course and Technical Meeting & Event Production certificate course which are internationally recognised professional courses and are designed to help event professionals acquire relevant skills to thrive in the business events industry.
  • NTUC LHUB, together with the Monetary Authority of Singapore (MAS), education institutions, as well as financial and technology firms, have signed an agreement to form an artificial intelligence and data analytics (AIDA) consortium to facilitate collaboration in developing a strong talent pool in AIDA for the financial sector.
  • NTUC LHUB and the Academy Division of TÜV SÜD in Singapore jointly launched a new stackable ISO credential pathway, leading to industry-recognised and job-ready Professional Certifications in Business Sustainability Management ISO Standards for Facility and Cybersecurity.
  • In establishing thought leadership and offering counsel across industries, we have embarked on branding key sectors to champion a movement for each one of them. Starting with sustainability, NTUC LHUB unveiled the sector branding for the sector titled ‘NTUC LearningHub for Sustainability’ signifying our commitment to driving skills training and continued employability for the sector.
  • NTUC LHUB announced a partnership with the Academy of Security, Intelligence and Risk Studies to co-develop a suite of new security training programmes catering to the specific needs of security professionals in both public and private sectors in areas such as Crime Prevention Studies, Corporate Security Management Studies, and Supply Chain Security Studies.
  • NTUC LHUB was appointed as the Continuing Education & Training Centre for the Infocomm Technology (ICT) sector by SkillsFuture Singapore.
  • NTUC LHUB and the Academy Divison of TÜV SÜD in Singapore signed an agreement to signify our commitment toward nurturing a workforce to support Singapore’s sustainability goals. 
  • NTUC LHUB is recognised by the International Coaching Federation (ICF) as a Level 1 ICF Accredited Coaching Education Provider.
2022
  • NTUC LHUB has signed a MoU with private healthcare provider IHH Healthcare Singapore’s (IHH SG) training arm, Parkway College, with the aim to co-develop accredited, certifiable training programmes to help create career opportunities for Singaporeans in the healthcare sector.
  • NTUC LHUB launched our first-ever Social Impact Report to reflect on our journey in championing lifelong learning and creating better opportunities for our workers in Singapore.
  • NTUC LHUB signed a MoU with public transport operator SBS Transit Ltd in December, with the aim to support the latter in attracting, developing retaining talent through learning and development.
  • Singapore’s Ministry of Defence (MINDEF), Ministry of Home Affairs (MHA), and NTUC's e2i, partnered with NTUC LHUB to introduce the SkillsFuture@NS Learning eXperience Platform to offer personalised learning and skills upgrading to support full-time national servicemen as they transition to higher education or employment.
  • NTUC LHUB was appointed as an approved training organisation delivering courses on Critical Core Skills (CCS) by SkillsFuture Singapore.
  • NTUC LHUB was appointed as the Continuing Education & Training Centre for the Healthcare sector by SkillsFuture Singapore.
  • NTUC LHUB was appointed as the Continuing Education & Training Centre for Retail sector by SkillsFuture Singapore.
  • NTUC LHUB signed a MoU with SkillsFuture Singapore and Institute of Adult Learning in July to provide opportunities for continuous professional development of adult educators (AEs), and strengthen NTUC LHUB’s Career Agility Hub as a platform for AEs to build up their skills and career portfolio.
  • NTUC LHUB signed a MoU with TikTok in February to launch the TikTok-endorsed Design Thinking for Social Media programme targeted at helping micro-businesses and freelancers in Singapore connect with audiences through engaging social media content creation.
  • NTUC LHUB and ST Logistics (STL) renewed a MoU in February to signify our continued partnership in fostering a conducive environment for lifelong learning and equipping STL employees with relevant competencies.
2021
  • The NTUC LearningHub Learning eXperience Platform (LXP) was launched during the NTUC Ordinary Delegates’ Conference. As a one-stop online learning mobile application, LXP will be a key enabler for workers and companies to upskill and reskill as part of the nation’s move towards lifelong learning to stay relevant and competitive.
  • NTUC LHUB launched the ‘Agritech Lab @ Benoi’ to support workers’ skills training in the emerging industry by grooming a new generation of ‘green-collared’ workforce.
  • Together with NTUC U SME, UOB’s innovation accelerator The FinLab, and Ngee Ann Polytechnic, NTUC LHUB launched the SME Digital Reboot programme to help companies deepen their digital capabilities.
  • NTUC LHUB opened another training centre at the Lifelong Learning Institute in Paya Lebar in support of the increasing training demands and making training more accessible.
2020
  • NTUC LHUB partnered with world-leading online learning provider, Go1, to launch over 100 free handpicked courses during the ‘Circuit Breaker’ period.
  • Partnering with SkillsFuture Singapore, NTUC LHUB played a key role in supporting training to help workers and companies during the pandemic.
2018
  •  NTUC LHUB launched settling-in programmes for foreign and domestic workers to educate them on safety precautions and employment rights in Singapore.
  • NTUC LHUB aligned itself to the Industry Transformation Maps (ITMs) for 23 sectors and formed the Institute of Business Excellence to help companies excel in leadership, business, process and service performance.
  • Adopted the Tripartite Standards on four employment aspects - Term Employment, Recruitment Practices, Flexible Work Arrangement and Grievance Handling.
  • Awarded Singapore Quality Class Star (Service and Innovation) by Enterprise Singapore.
  • Awarded Singapore Service Class by SPRING Singapore.
2017
  • NTUC LHUB expanded operations with an additional training facility in Aljunied to support the learning needs of workers in  Workplace Safety and Health (WSH).
  • Supported SkillsFuture Singapore’s proliferation of digital awareness under SkillsFuture for Digital Workplace (SFDW), with over 56,000 trained.
  • Recognised as a Human Capital Partner.
2016
  • NTUC LHUB was appointed as a training organisation under the Singapore Workforce Skills Qualifications (WSQ) credential system to deliver WSH training and operate assessment sites.
2014
  • NTUC LHUB was established as one of the largest ‘Work at Height’ training provider.
  • Awarded Singapore Quality Class, Singapore People Developer, and Singapore Service Class by SPRING Singapore.
  • Preferred training provider and venue under Management Training, Sales Training, IT Skills Training in Human Resource Magazine's HR Vendor of the Year.
2012
  • NTUC LHUB opened the Industry Skills Centre in Benoi to offer an optimal mix of theoretical and practical learning.
  • NTUC rolled out the Progressive Wage Model (PWM) to enable workers to achieve wage increases through better skills and higher productivity. NTUC LHUB has trained over 70,000 security and cleaning workers in the PWM framework.
2011
  • Received the Meritorious Defence Partner Awards by Ministry of Defence.
2010
  • Awarded Singapore Quality Class, Singapore People Developer, and Singapore Service Class by SPRING Singapore.
  • Recipient of Singapore Brand Prestige Award.
  • Received the CBF Model Partnrship Awards (Institutional Category).
  • Recipient of WDA WSQ Distinguished Partner.
2009
  • Appointed as a National PC Proficiency Programme Accredited Test Centre for Microsoft Business Certificaiton by Singapore Computer Society.
  • Authorised Cisco Learning Partner Channel - Learning Partner Associate (2009 to 2011).
2008
  • The Skills Programme for Upgrading and Resilience (SPUR), an initiative by the tripartite partners, was rolled out to help workers transition into new job scopes in preparation for the economic recovery.
  • Together with NTUC, NTUC LHUB trained over 100,000 displaced workers under SPUR to take up new jobs in hiring sectors.
  • Received the Gold Partner Award in Professional Certifications by Prometrics Pte Ltd
2007
  • Received the Award of Excellence for Outstanding Performance in Test Volume by Prometrics Pte
  • Received the Microsoft Partner Programme Learning Solutions Award.
  • Received the Microsoft Partner Programme Informaiton Worker Solutions Award (2007 to 2009).
2006
  • NTUC LHUB pioneered in WSH training to support the National WSH Framework.
  • Recognised as a Microsoft Gold Certified Partner (2006 to 2010) for the highest level of technological excellence, market places and satisfaction customers through Microsoft products and services.
2005
  • WSQ was launched as a portable skills currency in Singapore, where NTUC LHUB supported the launch with a wide range of WSQ courses.
2004
  • NTUC LHUB was corporatised to help workers build skills beyond basic computer knowledge through engaging, meaningful and convenient training.
1998
  • The NTUC Computer Training Centre supported NTUC in the Skills Redevelopment Programme (SRP) to job-match and retrain 20,000 workers during the Asian Financial Crisis.
  • Lt. Col Lee Hsien Loong (pictured) visited and attended a training session at the NTUC Computer Training Centre. 
1982
  • NTUC Computer Training Centre was established to equip workers with basic computer skills to prepare them for the wave of computerisation.