IOMWT: CHAMPION WORKPLACE EFFECTIVENESS: MANAGEMENT WITH TACT
CHAMPION WORKPLACE EFFECTIVENESS: MANAGEMENT WITH TACT
Course Duration
Mode of Assessment
Written Assessment, Practical Performance
Who Should Attend
- Individuals holding supervisory or management roles in their organisation and are leading a team or a department or division
- People leaders who are looking to enhance their communication skills as leaders to motivate, influence and encourage team members
- Newly appointed leaders looking to gain a headstart in their leadership journey
Course Overview
This course is targeted at people leaders to enable them to address differing needs of stakeholders and influence behaviours, beliefs or attitudes to achieve desired outcomes and solutions. One key role of a people leader involves working through people and with people to build consensus and successfully achieve common goals.
Tapping on John Maxwell’s 5 Strategies to Win with People, this programme focuses on enabling people leaders to build common grounds, achieve win-win outcomes and develop impactful strategic solutions. Gain core knowledge and skills that are transferrable to the workplace.
Course Schedule
Next available schedule
Course Objectives
Upon completing this course, participants will be able to:
- Establish common purpose of goals to ensure stakeholders’ alignment to achieve intended outcomes
- Manage stakeholders’ relationships to ensure achievement of goals and objectives
- Apply storytelling to share strategic insights to motivate stakeholders and address concerns
- Evaluate compromises and adopt win-win solutions to gain stakeholders’ buy-in
- Manage challenges in negotiations that impact desired strategic objectives
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 8
- Have more than 3 years or more of work experience; and
- Have at least 3 years’ experience in a supervisory or managerial role
- Hardware & Software (if applicable)
- This course will be conducted as a Virtual Live Class (VLC) via Zoom platform.
- Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.
System Requirement |
Must-have:
Good-to-have:
Not recommended: |
Course Outline
LU1: Vision – Build Common Grounds
- Build stakeholders consensus and establish alignment of needs and objectives
- Manage stakeholders’ relationships to ensure achievement of goals
- Understand factors that can impact stakeholder dynamics
LU2: Tact – Achieve Win-win Outcomes
- Share strategic insights
- Use motivation theories and the use of storytelling to influence
- Compromise with win-win solutions to balance the interests of stakeholders
LU3: Influence: Impact Strategic Outcomes
- Manage challenging negotiations to achieve strategic objectives
- Adopt conflict management strategies
- Understand different types of conflict handling styles
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Influence CCS-IFL-A001-1.
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
Additional Details
Medium of Instruction: English
Trainer to trainee ratio: 1:20
Mode of Delivery: Virtual Live Class (VLC) via Zoom or Physical class
Price
Course Fee and Government Subsidies |
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Individual Sponsored |
Company Sponsored |
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Non-SME |
SME |
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Before GST |
After GST |
Before GST |
After GST |
Before GST |
After GST |
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Full Course Fee |
$350.00 |
$381.50 |
$350.00 |
$381.50 |
$350.00 |
$381.50 |
For Singapore Citizens aged 39 and below |
$175.00 |
$206.50 |
$175.00 |
$206.50 |
$105.00 |
$136.50 |
For Singapore Citizens aged 40 years and above |
$105.00 |
$136.50 |
$105.00 |
$136.50 |
$105.00 |
$136.50 |
Funding Eligibility Criteria
Individual Sponsored Trainee |
Company Sponsored Trainee |
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Remarks
Individual Sponsored Trainee |
Company Sponsored Trainee |
SkillsFuture Credit:
UTAP:
PSEA:
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Absentee Payroll (AP) Funding:
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Terms & Conditions apply. NTUC LearningHub reserves the right to make changes or improvements to any of the products described in this document without prior notice.
Prices are subject to other LHUB miscellaneous fees.
Batch ID | Course Period | Course Title | Funding Available |
Duration (Hours) |
Session (Hours) |
Venue | Available Seats |
Online Payment |
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